PSPremkumar Sundaramoorthy Syncfusion Team January 28, 2020 02:37 AM
Hi Remigio Fattori,
Thank you for using Syncfusion products,
We have tried load, edit and save the html file as per your requirement. But we couldn’t reproduce the reported issue and we suspect that this issue is document specific. Here we have attached the sample with input document which we used to reproduce the issue. Please modify and share the sample or input html document to reproduce the reported issue from our side.
Please check whether you can reproduce the issue with same above replication steps. if so, make sure you are using our product with latest release version 126.96.36.199.
If you still you are facing the same issue, we can setup a web meeting to investigate it and provide the solution. Please let us know your availability. We will make every effort to have this scheduled on a date and time of your convenience.
RFRemigio FattoriJanuary 29, 2020 12:20 PM
attached the video made on the shared project with 188.8.131.52 version
PSPremkumar Sundaramoorthy Syncfusion Team January 30, 2020 04:01 AM
Thanks for the update,
We are working on this with high priority to reproduce the reported issue from our side. We will update you with further details on 3rd February, 2020. In meantime please share the output html file which is generated in SfRichTextBoxAdv control.
PSPremkumar Sundaramoorthy Syncfusion Team February 3, 2020 03:54 AM
Thank you for the update,
We were able to reproduce the reported issue unwanted white space added between two spanswhile importing html and suspect this to be a defect. We will update you with further details on 02/05/2020.
PSPremkumar Sundaramoorthy Syncfusion Team February 5, 2020 08:43 AM
We have confirmed that the issue with unwanted white space added between two spans while importing html is a defect and we have logged a defect report. The fix for this issue is estimated to be available on 02/11/2020.
PSPremkumar Sundaramoorthy Syncfusion Team February 11, 2020 05:17 AM
We have fixed the issue unwanted white space added between two spans while importing html and the patch can be downloaded from the following location.
To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location, or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.
Note : You can change how you receive bug fixes by navigating to the following link and updating your preferences.
Disclaimer : Please note that we have created this patch for version 184.108.40.206 specifically to resolve the issues reported in this forum #150998. And we have plan to include this fix in our upcoming Volume 1 main release which will we estimated to delivery on end of March, 2020.
If you have received other patches for the same version for other products, please apply all patches in the order received.