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Syncfusion Feedback

Adding text in HTML

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150998 Jan 27,2020 06:16 PM UTC Feb 11,2020 10:17 AM UTC WPF 9
loading
Tags: SfRichTextBoxAdv
Remigio Fattori
Asked On January 27, 2020 06:16 PM UTC

Hi,
I'm using sfRichTextBoxAdv with HTML text. 
If you load an Html stream with the word "tst" and add "e" character inside "tst" String. When saving it as Html it will return "t e st" instead of "test".
The control adds "e" character in a new Span tag and not edit the old one.
Is there a workaround for this?

Thank you

Premkumar Sundaramoorthy [Syncfusion]
Replied On January 28, 2020 07:37 AM UTC

Hi Remigio Fattori, 

Thank you for using Syncfusion products, 

We have tried load, edit and save the html file as per your requirement. But we couldn’t reproduce the reported issue and we suspect that this issue is document specific. Here we have attached the sample with input document which we used to reproduce the issue. Please modify and share the sample or input html document to reproduce the reported issue from our side. 

Replication steps video 
  

Regards, 
Premkumar 


Remigio Fattori
Replied On January 28, 2020 10:24 AM UTC

Thank you for your reply!
The problem is not on the external browser, but into Control itself.
I've edited the project to replicate the bug.

Write something (this is a tst) -> Save as Html -> Load Html document -> Add letter (this is a test) -> Save as Html -> Load Html document

Now you'll see "this is a t e st" instead of "this is a test"

Thank you

Attachment: RTE_Sample_Nuget_41762ec0.zip

Premkumar Sundaramoorthy [Syncfusion]
Replied On January 29, 2020 08:37 AM UTC

Hi Remigio, 

Thanks for the update, 

We have tried the same replication procedure in provided sample, but we couldn’t reproduce the reported issue. Please refer the below attached video for more details. 
Replication steps: - 

Please check whether you can reproduce the issue with same above replication steps. if so, make sure you are using our product with latest release version 17.4.0.44.  
If you still you are facing the same issue, we can setup a web meeting to investigate it and provide the solution. Please let us know your availability. We will make every effort to have this scheduled on a date and time of your convenience. 
  
  
Regards, 
Premkumar 


Remigio Fattori
Replied On January 29, 2020 05:20 PM UTC

Hi,
attached the video made on the shared project with 17.4.0.44 version

Remigio

Attachment: RichTextBox_Bug_7bb643ff.zip

Premkumar Sundaramoorthy [Syncfusion]
Replied On January 30, 2020 09:01 AM UTC

Hi Remigio, 

Thanks for the update, 

We are working on this with high priority to reproduce the reported issue from our side. We will update you with further details on 3rd February, 2020. In meantime please share the output html file which is generated in SfRichTextBoxAdv control.  
  
Regards, 
Premkumar 


Remigio Fattori
Replied On January 31, 2020 10:24 AM UTC

Hi,
here is the HTML before and after edit

Remigio

Attachment: Html_d9fdb16d.zip

Premkumar Sundaramoorthy [Syncfusion]
Replied On February 3, 2020 08:54 AM UTC

Hi Remigio, 

Thank you for the update, 

We were able to reproduce the reported issue unwanted white space added between two spans while importing html and suspect this to be a defect. We will update you with further details on 02/05/2020. 

Regards, 
Premkumar 


Premkumar Sundaramoorthy [Syncfusion]
Replied On February 5, 2020 01:43 PM UTC

Hi Remigio, 
  

We have confirmed that the issue with unwanted white space added between two spans while importing html is a defect and we have logged a defect report. The fix for this issue is estimated to be available on 02/11/2020.
 
  
Regards,
Premkumar
 


Premkumar Sundaramoorthy [Syncfusion]
Replied On February 11, 2020 10:17 AM UTC

Hi Remigio,    
 
 

We have fixed the issue unwanted white space added between two spans while importing html and the patch can be downloaded from the following location.  
 
    
Recommended approach - exe will perform automatic configuration
Please find the patch setup from below location:
http://syncfusion.com/Installs/support/patch/17.4.0.46/158729/F150998/SyncfusionPatch_17.4.0.46_158729_2112020045714265_F150998.exe 

Advanced approach – use only if you have specific needs and can directly replace existing assemblies for your build environment
Please find the patch assemblies alone from below location:  
 
 
Nuget packages 

Assembly Version: 17.4.0.46

Installation Directions : 
This patch should replace the files “Syncfusion.SfRichTextBoxAdv.WPF” under the following folder.

$system drive:\Program Files (x86)\Syncfusion\Essential Studio\WPF\$Version # \precompiledassemblies\4.6

Eg : $system drive:\Program Files (x86)\Syncfusion\Essential Studio\WPF\ 17.4.0.46\precompiledassemblies\4.6

To automatically run the Assembly Manager, please check the Run assembly manager checkbox option while installing the patch. If this option is unchecked, the patch will replace the assemblies in precompiled assemblies’ folder only. Then, you will have to manually copy and paste them to the preferred location, or you will have to run the Syncfusion Assembly Manager application (available from the Syncfusion Dashboard, installed as a shortcut in the Application menu) to re-install assemblies.   
 

Note : 
You can change how you receive bug fixes by navigating to the following link and updating your preferences.

https://www.syncfusion.com/support/directtrac/patches

Disclaimer : 
Please note that we have created this patch for version 17.4.0.46 specifically to resolve the issues reported in this forum #150998. And we have plan to include this fix in our upcoming Volume 1 main release which will we estimated to delivery on end of March, 2020. 

If you have received other patches for the same version for other products, please apply all patches in the order received.
 
 
  
  
 
Regards, 
Premkumar 


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