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Syncfusion Feedback

RichTextEditor doesn't show the cursor

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150806 Jan 20,2020 08:13 PM UTC Jan 24,2020 12:34 PM UTC Xamarin.Forms 3
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Tags: SfRichTextEditor
Waldos
Asked On January 20, 2020 08:13 PM UTC

Hello there,

I code on visual studio for mac on Xamarin.Forms.

SfRichTextEditor doesn't show the cursor when the text is long or when I scroll down the text.



Devaraj Sekar [Syncfusion]
Replied On January 21, 2020 12:40 PM UTC

Hi Waldos, 
Thank you for contacting Syncfusion support. 
The mentioned behavior “SfRichTextEditor doesn't show the cursor when the text is long or when I scroll down the text” works as expected from our side. We have prepared a sample video illustration, which can be downloaded from the below link. 
Kindly, provide us detailed information about the issue facing from your side or the layout structure of the sample to reproduce the exact scenario which will be helpful for us to provide an appropriate solution at earliest. 
Regards, 
Devaraj S 


Waldos
Replied On January 23, 2020 06:05 PM UTC

On short text there is no problem. when the text is long and I scroll then the cursor doesn't show

Attachment: Ekran_Kaydı_20200123_21.03.11.mov_c5ba8c1a.zip

Devaraj Sekar [Syncfusion]
Replied On January 24, 2020 12:34 PM UTC

Hi Waldos,  
A support incident to track the status of this defect has been created under your account. Please log on to our support website to check for further updates   
Please let me know if you have any questions.    
Regards, 
Devaraj S 


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