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Syncfusion Feedback

Printing doesn't work in Chrome

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150473 Jan 8,2020 11:46 AM UTC Jan 10,2020 09:52 AM UTC Angular - EJ 2 3
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Tags: PDF Viewer
Damir Gabeljic
Asked On January 8, 2020 11:46 AM UTC

Hi

It seems that printing pdf from Chrome is broken.

I used your examples from https://ej2.syncfusion.com/angular/demos/#/material/pdfviewer/form-filling and tried printing. 
Firefox and Edge work fine (print dialog is shown and printing works well), but Chrome doesn't even show print dialog.


Akshaya Arivoli [Syncfusion]
Replied On January 9, 2020 07:09 AM UTC

Hi Damir, 

Thank you for contacting Syncfusion support. 

We can reproduce the reported printing issue when AdBlock extension is added to the Chrome browser. Can you please confirm us whether you are using the above extension or similar kind which block the content. Please provide more details on it, so that we can analyze further and assist you better. 

Regards, 
Akshaya 


Damir Gabeljic
Replied On January 9, 2020 07:44 AM UTC

Yes, I use Adblock Plus.

Even if I whitelist syncfusion.com, printing doesn't work.
It works only after completely removing/disabling Adblock Plus.

Akshaya Arivoli [Syncfusion]
Replied On January 10, 2020 09:52 AM UTC

Hi Damir, 

Thank you for your update. 

As mentioned earlier, the reported issue reproduced due to the blocked content on adding AdBlock extension. However, we have analyzed the reported issue and found an alternate solution to print the PDF document with Ad Block extension and the implementation for the same will be included in our Volume 1 release, which is expected to be rolled out in the end of March 2020. You can track the status of the implementation using the below link,  



Regards, 
Akshaya 


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