IsOpen = false not hide SfPopup when I updated from version 17.0.2.51 to 17.0.3.4

[Nguyen Khoa Lu]

It always open. Athougt I using IsOpen = false when I used StayOpen = true. Please check! Thanks

[Balasubramani Sundaram]

Hi Nguyen,  

 

Thank you for contacting Syncfusion support.   

   

We could able to replicate the issue of “SfPopupLayout is not closing when setting the IsOpen = false with Stays Open” in our end. But when we open and close the popup with normal speed of action is working fine but if we tap continuously as much faster than the issue gets reproduced. Could you please confirm whether yours trying to convey the same 

 

Please refer the sample and video, 

 

Sample Link: https://www.syncfusion.com/downloads/support/directtrac/general/ze/PopupTest-398073836 

 

Video: https://www.syncfusion.com/downloads/support/directtrac/general/ze/Popup_hang1336829895 

 

Note: The issue checked with Xamarin. Forms 4.0 and Syncfusion NuGet of 17.3.0.14  

   

Regards,   

Balasubramani Sundaram. 

[Daniel]

Hi, 

I reproduce this issue too. In my case I have a SfPopupLayout without header and footer so, to hide the popup I used to call popup.Dismiss() and not through buttons, but this Dismiss() method is not working since I updated to 17.0.3.

Please, note that between the Show and Dismiss methods my application is doing things like saving to database.

Thanks.

[Balasubramani Sundaram]

Hi Nguyen,  

  

Thanks you for update.   

  

We have fixed the mentioned issue “SfPopupLayout is not closing when setting the IsOpen = false with Stays Open” and included the issue fix in our weekly NuGet update version 17.3.0.17 which is available for download (nuget.org).   

  

We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.  

  

Regards,  

Balasubramani Sundaram.