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Syncfusion Feedback

IsOpen = false not hide SfPopup when I updated from version to

Thread ID:





148070 Oct 4,2019 04:04 AM UTC Oct 15,2019 12:56 PM UTC Xamarin.Forms 3
Tags: SfPopup
Nguyen Khoa Lu
Asked On October 4, 2019 06:21 AM UTC

It always open. Athougt I using IsOpen = false when I used StayOpen = true. Please check! Thanks

Balasubramani Sundaram [Syncfusion]
Replied On October 5, 2019 03:48 AM UTC

Hi Nguyen,  
Thank you for contacting Syncfusion support.   
We could able to replicate the issue of “SfPopupLayout is not closing when setting the IsOpen = false with Stays Open” in our end. But when we open and close the popup with normal speed of action is working fine but if we tap continuously as much faster than the issue gets reproduced. Could you please confirm whether yours trying to convey the same 
Please refer the sample and video, 
Note: The issue checked with Xamarin. Forms 4.0 and Syncfusion NuGet of  
Balasubramani Sundaram. 

Replied On October 14, 2019 10:36 AM UTC


I reproduce this issue too. In my case I have a SfPopupLayout without header and footer so, to hide the popup I used to call popup.Dismiss() and not through buttons, but this Dismiss() method is not working since I updated to 17.0.3.

Please, note that between the Show and Dismiss methods my application is doing things like saving to database.


Balasubramani Sundaram [Syncfusion]
Replied On October 15, 2019 12:56 PM UTC

Hi Nguyen,  
Thanks you for update.   
We have fixed the mentioned issue “SfPopupLayout is not closing when setting the IsOpen = false with Stays Open” and included the issue fix in our weekly NuGet update version which is available for download (nuget.org).   
We thank you for your support and appreciate your patience in waiting for this update. Please get in touch with us if you would require any further assistance.  
Balasubramani Sundaram. 


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