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Syncfusion Feedback

Bullets are shown with special characters

Thread ID:





147094 Sep 1,2019 10:51 AM UTC Sep 13,2019 10:42 PM UTC JavaScript - EJ 2 3
Tags: DocumentEditor
Asked On September 1, 2019 10:51 AM UTC

Hi Support

After I upgraded my editor to latest version bullets are showing wrong and are associated with special character like below

Please help to check and fix the issue as soon as possible.

Suriya Murugan [Syncfusion]
Replied On September 2, 2019 08:39 AM UTC

Hi Kundan, 

Thank you for contacting the Syncfusion support. 

We cannot reproduce the reported issue in our side. Can you provide below details to replicate the issue? 
1.      Which type of Bullet list you tried to insert. 
2.      Share your browser and machine details to replicate the issue. 
Otherwise, share video to replicate issue. So that we can investigate further and provide you solution at earliest. 

Suriya M. 

Replied On September 7, 2019 09:50 AM UTC

Hi Suriya

You can try any bullet point, it will show on the page prefixed with special character.
Please find attached sample below for the issue.

Hope it helps.

Attachment: temp_36bc3bce.zip

Suriya Murugan [Syncfusion]
Replied On September 9, 2019 10:36 AM UTC

Hi Kundan, 
We tried to reproduce the reported issue from our side. 
We will setup a web meeting to look into the problem and provide you the solution. 
So further follow up on this issue in incident #247046 which already created under your account for meeting. In this meeting , we will discuss about this issue also. 
Suriya M. 


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