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Using richtextboxadv (from wpf) to load "docx" causes error

Thread ID:





146718 Aug 15,2019 03:41 PM UTC Aug 19,2019 10:56 AM UTC WinForms 1
Tags: DocIO
Travis Chambers
Asked On August 15, 2019 03:41 PM UTC


I have loaded a richtextboxadv into a winform via elementhost. The control loads fine but when I try to load a "docx" file into the control (richTextBoxAdv.Load method) it causes the following exception:

Method not found: 'System.DateTime Syncfusion.DocIO.DLS.WCommentFormat.get_Date()'.'

Is there a known cause and solution for this?


Poorani Rajendran [Syncfusion]
Replied On August 19, 2019 10:56 AM UTC

Hi Travis,

Thank you for contacting Syncfusion support.

On analyzing with the given details, we suspect that the assembly version for both SfRichTextBoxAdv and DocIO is different at your end. So, the issue occurs at your end. Kindly ensure that the assembly version is same for all the dependencies of your sample application.

Please refer the below screenshot to ensure the assembly version is same for both SfRichTextBoxAdv and DocIO.

Note: To view the properties of the assembly, Please right click on the assembly and click on properties to view its version.

Please let us know if you have any other questions.


Poorani Rajendran


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