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Syncfusion Feedback

image not shown with PdfViewer

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146353 Aug 1,2019 07:36 AM UTC Aug 3,2019 04:53 AM UTC Xamarin.Forms 1
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Tags: PdfViewer
Aziz Bel abed
Asked On August 1, 2019 07:36 AM UTC

Hi,

I'm using Syncfusion.xamarin.sfpdfviewer version:17.2.0.39 in an Xamarin Forms Project.
I added an image with Adobe Acrobat Reader as a stamp, when I check the pdf with (Adobe Acrobat  or browser) the image is displayed correctly.
but using sfPdfviewer I see an empty box.
also saving the pdf file (using Syncfusion)  the empty box become black and no image inside.

Thank you.

Attachment: Image_issue_4221d40c.zip

Gayathri Ramalingam [Syncfusion]
Replied On August 3, 2019 04:53 AM UTC

Hi Aziz, 
We tried to reproduce the issue “Custom stamp is not added in the PDF Viewer” in Xamarin.Forms, but it is working fine as expected. Kindly refer the sample in the below link which we created to reproduce the reported issue.  
  
Kindly share the following details to analyze more on this issue and it will be helpful for us to analyze more on this issue.  
1.       Modify / Simple sample with which the issue could be reproduced.  
2.       Replication procedure to reproduce the issue or screen shot illustrating the issue.  
3.       Android / iOS device specification with the OS version.  
4.       Input Image with which the issue could be reproduced  
 
 
With Regards, 
Gayathri R 
 


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