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Internet explorer 11 issue, excel data is not loaded in asp.net mvc spreadsheet control

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145813 Jul 9,2019 01:34 PM UTC Jul 18,2019 06:13 AM UTC ASP.NET MVC 5
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Tags: Spreadsheet
yogesh kumar
Asked On July 9, 2019 01:34 PM UTC

Hi Team,


excel data is not loaded in asp.net mvc spreadsheet control in Internet Explorer 11.please see error in attached file.




Attachment: spreadsheet_1_8e95f418.zip

Vinoth Kumar Sundara Moorthy [Syncfusion]
Replied On July 10, 2019 12:07 PM UTC

Hi Yogesh, 
 
Thank you for contacting syncfusion support. 
 
We have checked your reported issue by importing the excel file in spreadsheet and the data loaded properly in our end in IE browser. Before that we would like to know the following details to proceed further. 
 
1. Please share dummy issue replicable excel file. 
 
2. If you have done any customization in sample, please share us the code snippet. 
 
3. If possible please share us the issue replicable sample. 
 
4. Share your Essential Studio product version and IE browser details. 
 
Could you please get back to us with the above requested details? Based on that we will check and provide you a better solution quickly. 
 
Regards, 
Vinoth Kumar S 


yogesh kumar
Replied On July 10, 2019 02:11 PM UTC

Hi Vinoth,

thank you for your quick response.

we are using IE 11,syncfusion version is 17.1.0.47,

file 1 - bundleconfig.cs- where bundling is done.
file 2-_layoutspreadsheet.cshtml- where all css,js file references are present.
file 3- index.cshtml- where spreadsheet code is present.
file 4- error screen

Thank you.




Attachment: spreadsheet_f481dbda.zip

Vinoth Kumar Sundara Moorthy [Syncfusion]
Replied On July 11, 2019 10:03 AM UTC

Hi Yogesh, 
 
Thank you for sharing more details. 
 
We have checked your code snippet and it would be helpful if you shared the excel file that you are importing in Spreadsheet at initial load. Could you please share the excel file to proceed further? 
 
Regards, 
Vinoth Kumar S 


yogesh kumar
Replied On July 11, 2019 11:00 AM UTC

Hi Vinoth,

please find the uploaded excel file.infact, any excel file.

Thank you.

Attachment: hellosj_61020abb.zip

Vinoth Kumar Sundara Moorthy [Syncfusion]
Replied On July 18, 2019 06:13 AM UTC

Hi Yogesh, 
 
Thank you for sharing the excel file. 
 
Your reported issue is known issue and we have refreshed the fix in below CDN link, 
 
We recommend you to use the above CDN link to resolve the reported issue and we will include this fix in Essential Studio 2019 Volume 2 SP1 release which is tentatively planned to roll out on end of August 2019. 
 
Regards, 
Vinoth Kumar S 


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