SPShobika Palani Syncfusion Team November 20, 2018 04:26 PM UTC
Thank you for contacting Syncfusion Support.
We have analyzed your query about row count. SfDataGrid.RowCount returns the row count that starts from the Column Header only. And You can get Record count only using SfDataGrid.View as like below code snippet
Please let us know, if you need any further assistance on this.