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Controls are greyed out

I'm using visual studio 2022 Community edition . All syncfusion (ver. 20.4.0.38)  controls are greyed out in design. How can I solve this?


1 Reply

JM Jeyaseelan M Syncfusion Team March 22, 2023 02:26 PM UTC

Hi Kodees,


Please follow the below steps to reset\reinstall the toolbox and let us know if this is works for you.

  1. Open Visual Studio 2022 and Navigate to Extensions -> Manage Extensions
  2. Search for the "Syncfusion Toolbox Installer" VSExtension and uninstall if it is installed.

  1. Now , please run the toolbox utility to configure the controls in the Visual Studio toolbox. Follow the documentation given below for Toolbox configuration. 

https://help.syncfusion.com/common/essential-studio/utilities#toolbox-configuration 

  1. Open Visual Studio 2022 Toolbox and check whether Syncfusion Toolbox controls configured with the icons after running the utility.


Could you please share the following information with us to investigate the reported issue further?

  1. Go to Settings > System > About and share us the Windows specification screenshot.
  2. Open Run command and type Winver. Share the screenshot of Windows OS version with build number.
  1. Visual studio installed versions.
  2. Share the latest installer log files by following the below KB.
    https://www.syncfusion.com/kb/2331/gather-log-file


Regards,

Jeyaseelan M


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