We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. Image for the cookie policy date
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Unable to preview image correctly

Thread ID:





148373 Oct 17,2019 06:10 AM UTC Oct 21,2019 05:51 AM UTC Angular - EJ 2 3
Tags: FileManager
Asked On October 17, 2019 06:10 AM UTC

Good morning Syncfusion!

I just installed the @syncfusion/ej2-filemanager for my Angular 8 app, and I tried the communication with S3 through the ej2-amazon-s3-aspcore-file-provider.

It works, but I've got 1 trouble with the image preview.

This is my S3 bucket architecture :  my-bucket > Files > (I put every things here)

I correctly register my bucket name with my S3 credentials in the RegisterAmazonS3, and I am able to create/delete/download every items.

But when I tried the image preview, I've got a 500 error and it seems to be related to a wrong path :

It throws the exception:

But for me, the exception is "normal" because :

The file path in the OpenStream will be: FilesIMG_20190820_132301.jpg if I understand the code logic ?

And this is what we send to the provider :

However, in the download, the path sent to the provider is correct.

Should I did something wrong ?

Thanks in advance :)

Keerthana Rajendran [Syncfusion]
Replied On October 17, 2019 12:13 PM UTC

Hi Julien,  
Sorry for the inconvenience. 
We have checked your reported query and able to reproduce at our end. We have sort out the root cause of this issue and fixed at our end and moved into our GitHub location. Now, you can clone or download the GitHub location, it works correctly. 
Refer the GitHub location link: 
For your reference, we have prepared a file manager sample. Refer to the sample link below. 
Note: Locally run the downloaded service from GitHub location, refer to the localhost URL in the sample. 

Replied On October 17, 2019 01:20 PM UTC

Hello Keerthana,

Thanks for your understanding and your rapidity to fix it.

I can tell you that it works perfectly ;)

Thanks you again

Keerthana Rajendran [Syncfusion]
Replied On October 21, 2019 05:51 AM UTC

Hi Julien,  

Most welcome. Please let us know if you need further assistance on this.  



This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

Live Chat Icon For mobile
Live Chat Icon