Line chart data being occluded by chart axis

[Ben Tsai]

Hi,

Please look at the example I have included.

I have manually set the y-axis range: 0 to 4000. I have data points at 3800 and 8.

My issue: when the chart height gets to small, you can no longer see the line that is at the value of 8. It appears to be occluded by the x-axis. I expected the data to be visible.

To reproduce: Run the example and adjust the size of the form. As you reduce the height of the window (and thus, the chart), you will observe that the data near the x-axis is no longer visible.

Can you suggest a workaround or fix?

Thank you!
BenT

Syncfusion 4.4.0.51
VS2005

ChartDataAtAxis.zip

[Suresh Babu]

Hi BenT,

Currently i am working into this issue and will update you within 24 hours.

Please let me know if you have any further questions.

Best Regards,
Sureshbabu

[Suresh Babu]

Hi BenT,

I assume that you are using Syncfusion product version 4.4.0.51.

Thanks for bringing this issue to our attention.
This issue occurs when Range type property of Chart Axis is set to 'Set'. If the Range type is 'Auto', then it works well.
So we have filed a bug report in our internal defect tracking system. We have requested our developer to provide more information regarding the time frame to fix this issue. Hope we can provide you with more information within a week.

Alternatively, You can set width of the line using the following code.

this.chartControl1.Series[0].Style.Border.Width = 2;

Please take a look into this ModifiedChartDataAtAxis sample attached.

Let me know if this helps.

Thanks & Regards,
Sureshbabu

[Ben Tsai]

Hi,

Is there any update on the timeframe of having this issue fixed?

Thank you,
BenT

>Hi BenT,

I assume that you are using Syncfusion product version 4.4.0.51.

Thanks for bringing this issue to our attention.
This issue occurs when Range type property of Chart Axis is set to 'Set'. If the Range type is 'Auto', then it works well.
So we have filed a bug report in our internal defect tracking system. We have requested our developer to provide more information regarding the time frame to fix this issue. Hope we can provide you with more information within a week.

Alternatively, You can set width of the line using the following code.

this.chartControl1.Series[0].Style.Border.Width = 2;

Please take a look into this ModifiedChartDataAtAxis sample attached.

Let me know if this helps.

Thanks & Regards,
Sureshbabu

[Suresh Babu]

Hi BenT,

Sorry for the delay in getting back to you.

I did not hear anything about this issue from my developer.

I will let you know the status of this issue shortly.

Please let me know if you have any further questions.

Thanks for your patience.

Regards,
Sureshbabu

[Suresh Babu]

Hi BenT,

Sorry for the inconveniences caused.

The development team is analyzing this issue with high priority.

I will update you after getting response from our development team as quick as possible..

Please let me know if you have any further queries.

Thanks,
Sureshbabu

[Ben Tsai]

Hi,

Any update? Thanks, BenT

>Hi BenT,

Sorry for the inconveniences caused.

The development team is analyzing this issue with high priority.

I will update you after getting response from our development team as quick as possible..

Please let me know if you have any further queries.

Thanks,
Sureshbabu

[Ramya R]

Hi BenT,

My apologies for the delay in responding to you.

Since we face some difficulties in fixing this issue, we assure you that we will provide you with a fix for this issue in nearly 2 months.

Thank You for your patience.

Thanks & Regards,
Ramya.

[Ben Tsai]

Hi Ramya,

Thanks for giving me a timeframe for the fix. If you have any updates, please let me know.

Best regards,
BenT

4.4.0.51
VS 2005

>Hi BenT,

My apologies for the delay in responding to you.

Since we face some difficulties in fixing this issue, we assure you that we will provide you with a fix for this issue in nearly 2 months.

Thank You for your patience.

Thanks & Regards,
Ramya.