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ASP.NET problem with XML file

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36139 Oct 20,2005 01:10 PM ASP.NET Web Forms (Classic) 0
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Asked On October 20, 2005 01:10 PM

We have an ASP.NET web application. We provide online help through an xml file called Help.xml. This help.xml is displayed through an .aspx page, called Help.aspx. Both Help.xml and Help.aspx reside inside /Help folder. The entire web application structure works fine from all the PC''s when they connect to our test server. All PC''s can access and view the xml help without any problem. However, when we connect to our live website through some PC''s and try to access the xml help file, we get an error. The strange thing is the xml help file displays fine from some .aspx pages but not from all .aspx pages. Another thing is, only some PC''s get this error and other PC''s do not have any problem accessing the help file from any .aspx page in the application. The exact error we are getting is this: The resource cannot be found ASP.NET Server Error in ''/'' Application. ------------------------------------------------- The resource cannot be found. Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. Requested Url: /Help/Help.aspx ------------------------------------------------- Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET Version:1.1.4322.2032 We have made sure the XML parsers work fine, encoding is set right and checked all the internet options and security options etc. We are also using only Anonymous login and Windows Integrated Authentication for our web application. Nothing else. We are not using any kind of user or machine authentication. Both the Help folder and help.aspx page are located on our live website in the correct location. This is true because when we type in the full path and file name of the help.xml in the address bar (even from PC''s that get the error), the help.xml file is found and is displayed with out any problem. Please provide any suggestions or solutions. We appreciate all your help.

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