Tooltip is not proper, when not having data

[Ton That Hung]

Sample:https://stackblitz.com/edit/react-vqwblz-23r7kc?file=index.js

1. Hover the marker that one axis has data, one axis doesn't has data.
   
   
   Step: 1. hover on the marker at 02-14-22

[Nishanthi Panner Selvam]

Hi Ton,

We have considered your reported scenario as bug and logged a defect report for this issue. This fix will be available in our weekly patch release which is scheduled to be rolled out on May  30,2023. We appreciate your patience until then. You can keep track of the bug from the below feedback link.

Feedback Link: https://www.syncfusion.com/feedback/43442/tooltip-values-are-not-proper-when-data-is-not-given-for-the-datapoint-in-series

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,

Nishanthi

[Nishanthi Panner Selvam]

Ton,

Thank you for your patience

We have included the fix for the reported scenario in our weekly patch release (v 21.2.8) . You can download the latest package from the below link

https://www.npmjs.com/~syncfusionorg

You can upgrade your package to the latest version to resolve the reported scenario.

Please get back to us, if you need any further assistance.

[Ton That Hung]

Hi Nishanthi,

Thanks for your support. 

But it seems the bug hasn't been fixed completely. I've upgraded to the latest version but the issue is still appear.

Link sample: https://stackblitz.com/edit/react-vqwblz-23r7kc?file=package.json

Thanks.

[Nishanthi Panner Selvam]

Ton,

We are analyzing your reported scenario. We will update the status within two business days. We appreciate your patience until then.

Regards,

Nishanthi

[Nishanthi Panner Selvam]

Hi Ton,

Sorry for inconvenience

We have considered your reported scenario as bug and logged a defect report for this issue. This fix will be available in our weekly patch release which is scheduled to be rolled out on June 13 , 2023. We appreciate your patience until then. You can keep track of the bug from the below feedback link.

Feedback Link: https://www.syncfusion.com/feedback/44177/tooltip-is-displaying-data-even-when-there-is-no-data-available-for-that-point

If you have any more specification/precise replication procedure or a scenario to be tested, you can add it as a comment in the portal.

Regards,

Nishanthi

[Nishanthi Panner Selvam]

Hi Ton,

We apologize for any inconvenience caused. We have determined that the issue you reported is actually a improvement, tooltip does not show values when there is no data if we set showNearestPoint as false for single axis alone. For two axis we don’t have support . Therefore, we consider this to be an improvement and it will be included in our Volume 3 release which is expected to be rolled out on september. You can track the progress of this improvement through our feedback portal below.

Feedback Link:  https://www.syncfusion.com/feedback/44177/tooltip-is-displaying-data-even-when-there-is-no-data-available-for-that-point

 If you have any more specification/suggestions to the feature request, you can add it as a comment in the portal.

Regards,

Nishanthi

[Nishanthi Panner Selvam]

Ton,

We are glad to announce that our Essential Studio 2023 Volume 3 Main Release V23.1.36 is rolled out. We have included improvement "Hide the nearest data in tooltip" and is available for download under the following link.

Essential Studio 2023 Volume 3 Main Release v23.1.36 is available for download | Announcements Forums | Syncfusion

Feedback:
https://www.syncfusion.com/feedback/44177/tooltip-is-displaying-data-even-when-there-is-no-data-available-for-that-point

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Nishanthi