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Copy and pasting long text at the end of the paragraph when track changes is on causes error

Hi Syncfusion team,

I've been working with the document editor for ASP.net Core, and noticed an error on specific use case.

When I tried to copy and paste LONG text (like about two paragraphs of Lorem ipsum) at the end of the paragraph (not a new line) with the track change feature is turned on, I am seeing this error below on my web application.

So I have downloaded you sample application from Github (https://github.com/syncfusion/ej2-aspnetcore-samples), tried the same use case, and I got this different error below.

I am wondering if:

  1. the below error (from you sample app) is causing the error on my application,
  2. I implemented something wrong or this is something your team should be overlook.
In my application, all I did is just simple copy and paste from your ClipBoard Action of the index controller.

6 Replies

DS Dhanush Sekar Syncfusion Team November 16, 2022 10:04 AM

Hi Daehee,

We have tried to replicate the reported issue. We couldn't reproduce it on our end.

Can you confirm whether you are facing an issue with the below sample?


If not, Please upgrade the document Editor to latest version(v20.3.57)

CDN link: https://cdn.syncfusion.com/ej2/20.3.57/dist/ej2.min.js

NuGet  : https://www.nuget.org/packages/Syncfusion.EJ2.WordEditor.AspNet.Core/

Please let us know if you are still facing this issue.


Dhanush Sekar

DA Daehee November 16, 2022 02:06 PM

Hi Dhanush,

Can you please check if it is working on ASP.net Core - JavaScript version?

It seems like working well with the link you have provided.

I am wondering if it is due to using TypeScript.

I've been using JavaScript for ASP.net Core Project.

Just want to make sure if JavaScript version works fine before I consider migrating to TS or Blazor.

Thank you

Daehee Kang

DS Dhanush Sekar Syncfusion Team November 18, 2022 01:31 AM

We are able to replicate the reported issue and are validating it currently. We will update further details on this by November 22, 2022.

DS Dhanush Sekar Syncfusion Team November 22, 2022 09:01 AM

We need additional timeline to validate this issue. We will update further details on this by November 24, 2022.

SM Suriya Murugan Syncfusion Team November 25, 2022 08:20 AM

Deahee, we are validating the issue and will update details once validated.

SM Suriya Murugan Syncfusion Team December 8, 2022 10:41 PM

Daehee, Can you please check the reported issue in latest version(20.3.60)?

CDN link: https://cdn.syncfusion.com/ej2/20.3.60/dist/ej2.min.js

NuGet  : https://www.nuget.org/packages/Syncfusion.EJ2.WordEditor.AspNet.Core/

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