My direct-track account

Question

I registered a account using my email in direct-track. It worked fine, until one of your sale persons create a new account with the same email address, and different password. After I logged in, and change the password to old one, I cannot logged in anymore using my email as user name.

Please help.

Administrator · Answer

Dear Hong,

It appears there was a duplicate account for you and this is perhaps why you had trouble logging in. I have addressed this issue and you should no longer encounter an issue while trying to log in. We apologize for any inconvenience.