Hi Bill,
In that incident, the customer was asked to refer to this Knowledgebase article:
http://www.syncfusion.com/support/kb/studio/Default.aspx?ToDo=view&questId=19
For deploying applications using Syncfusion:
1) You need to ensure that you have updated the references as noted in the Migrating existing projects from earlier versions of Essential Suite in the Getting Started Guide.
2) You also need to have proper licenses.licx file included as an embedded resource in your project. so:
a) Ensure that the licenses.licx file is included as an embedded resource.
b) Ensure that your application is indeed compiled with the proper licenses.licx file.
You could use
Reflector to check your application as demonstrated in this
screenshot.
The Important Redistribution Information document (Start->Programs->Syncfusion-> Important Redistribution Information) explains all the assemblies that need to shipped when deploying applications using Essential Suite.
Regards
Arun
