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Syncfusion Feedback

editable regions using Word

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150995 Jan 27,2020 03:11 PM UTC Feb 26,2020 09:06 AM UTC Angular - EJ 2 7
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Tags: DocumentEditor
bob ingham
Asked On January 27, 2020 03:11 PM UTC

Hi Guys,

I open a Word document in Word and set editable regions.
I then open in the document editor and get the following message:

core.js:15724 ERROR TypeError: Cannot read property 'childWidgets' of undefined
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegions (selection.js:8320)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegionInternal (selection.js:8289)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegion (selection.js:8264)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.onHighlight (selection.js:8242)
    at Selection.set [as isHighlightEditRegion] (selection.js:129)
    at RestrictEditing.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/restrict-editing/restrict-editing-pane.js.RestrictEditing.showHideRestrictPane (restrict-editing-pane.js:73)
    at PageLayoutViewer.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/viewer/viewer.js.LayoutViewer.onDocumentChanged (viewer.js:1691)
    at DocumentEditor.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/document-editor.js.DocumentEditor.open (document-editor.js:1130)
    at NcSyncfusionDocumentEditorComponent.push../src/app/nuagecare/nc-document-management/nc-syncfusion-document-editor/nc-syncfusion-document-editor.component.ts.NcSyncfusionDocumentEditorComponent.openDocumentEditorAndSetDefaults (nc-syncfusion-document-editor.component.ts:106)
    at SafeSubscriber._next (nc-syncfusion-document-editor.component.ts:85)

I guess I will have to use the editor to set the editable regions to avoid this problem but my customers do tend to use editable regions often and this needs to be addressed.
The document is attached.


Attachment: Personal_Details_[20200118]_5a2e91c7.zip

Harini Chellappa [Syncfusion]
Replied On January 28, 2020 12:39 PM UTC

Hi Bob, 

Syncfusion Greetings! 

We can reproduce the reported scenario. currently we are validating on this and share you the details by Jan 30, 2020. 

Regards, 
Harini C 


bob ingham
Replied On January 28, 2020 01:09 PM UTC

Hi Harini,
Thanks for looking at this.  This is a really great product and just needs a wee bit of support to make it first class!
Cheers,
Bob

Harini Chellappa [Syncfusion]
Replied On January 29, 2020 08:37 AM UTC

Hi Bob, 

Thanks a lot. 

As mentioned, we will update the details by Jan 30, 2020. 

Regards, 
Harini C 


Harini Chellappa [Syncfusion]
Replied On February 4, 2020 12:27 PM UTC

Hi Bob, 

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on Feb 26, 2020. Once included will update you. 
 
Regards, 
Harini C  


bob ingham
Replied On February 4, 2020 12:29 PM UTC

Thanks Harini,

Are there any other fixes slated for the document editor in your planned release?

Cheers,
Bob


Harini Chellappa [Syncfusion]
Replied On February 5, 2020 04:56 PM UTC

Hi Bob, 

We have checked with our development team who planned to move some manual and other customer bugs in EJ2 patch release.  To know the status of those, please check with release notes of our official release which will be published once release rolled out. Will let you once rolled out. 

Regards, 
Harini C 


Harini Chellappa [Syncfusion]
Replied On February 26, 2020 09:06 AM UTC

Hi Bob, 

We are glad to announce that our EJ2 patch release (v17.4.51) has been rolled out successfully. We have included fix for the reported issue. 

Please upgrade to the latest version packages to resolve this issue.               


Release notes 

Regards, 
Harini C 


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