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editable regions using Word

Hi Guys,

I open a Word document in Word and set editable regions.
I then open in the document editor and get the following message:

core.js:15724 ERROR TypeError: Cannot read property 'childWidgets' of undefined
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegions (selection.js:8320)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegionInternal (selection.js:8289)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegion (selection.js:8264)
    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.onHighlight (selection.js:8242)
    at Selection.set [as isHighlightEditRegion] (selection.js:129)
    at RestrictEditing.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/restrict-editing/restrict-editing-pane.js.RestrictEditing.showHideRestrictPane (restrict-editing-pane.js:73)
    at PageLayoutViewer.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/viewer/viewer.js.LayoutViewer.onDocumentChanged (viewer.js:1691)
    at DocumentEditor.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/document-editor.js.DocumentEditor.open (document-editor.js:1130)
    at NcSyncfusionDocumentEditorComponent.push../src/app/nuagecare/nc-document-management/nc-syncfusion-document-editor/nc-syncfusion-document-editor.component.ts.NcSyncfusionDocumentEditorComponent.openDocumentEditorAndSetDefaults (nc-syncfusion-document-editor.component.ts:106)
    at SafeSubscriber._next (nc-syncfusion-document-editor.component.ts:85)

I guess I will have to use the editor to set the editable regions to avoid this problem but my customers do tend to use editable regions often and this needs to be addressed.
The document is attached.


Attachment: Personal_Details_[20200118]_5a2e91c7.zip

7 Replies

HC Harini Chellappa Syncfusion Team January 28, 2020 04:39 AM

Hi Bob, 

Syncfusion Greetings! 

We can reproduce the reported scenario. currently we are validating on this and share you the details by Jan 30, 2020. 

Regards, 
Harini C 



BI bob ingham January 28, 2020 05:09 AM

Hi Harini,
Thanks for looking at this.  This is a really great product and just needs a wee bit of support to make it first class!
Cheers,
Bob


HC Harini Chellappa Syncfusion Team January 29, 2020 12:37 AM

Hi Bob, 

Thanks a lot. 

As mentioned, we will update the details by Jan 30, 2020. 

Regards, 
Harini C 



HC Harini Chellappa Syncfusion Team February 4, 2020 04:27 AM

Hi Bob, 

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on Feb 26, 2020. Once included will update you. 
 
Regards, 
Harini C  



BI bob ingham February 4, 2020 04:29 AM

Thanks Harini,

Are there any other fixes slated for the document editor in your planned release?

Cheers,
Bob



HC Harini Chellappa Syncfusion Team February 5, 2020 08:56 AM

Hi Bob, 

We have checked with our development team who planned to move some manual and other customer bugs in EJ2 patch release.  To know the status of those, please check with release notes of our official release which will be published once release rolled out. Will let you once rolled out. 

Regards, 
Harini C 



HC Harini Chellappa Syncfusion Team February 26, 2020 01:06 AM

Hi Bob, 

We are glad to announce that our EJ2 patch release (v17.4.51) has been rolled out successfully. We have included fix for the reported issue. 

Please upgrade to the latest version packages to resolve this issue.               


Release notes 

Regards, 
Harini C 


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