editable regions using Word

[bob ingham]

Hi Guys,

I open a Word document in Word and set editable regions.

I then open in the document editor and get the following message:

core.js:15724 ERROR TypeError: Cannot read property 'childWidgets' of undefined

    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegions (selection.js:8320)

    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegionInternal (selection.js:8289)

    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.highlightEditRegion (selection.js:8264)

    at Selection.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/selection/selection.js.Selection.onHighlight (selection.js:8242)

    at Selection.set [as isHighlightEditRegion] (selection.js:129)

    at RestrictEditing.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/restrict-editing/restrict-editing-pane.js.RestrictEditing.showHideRestrictPane (restrict-editing-pane.js:73)

    at PageLayoutViewer.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/implementation/viewer/viewer.js.LayoutViewer.onDocumentChanged (viewer.js:1691)

    at DocumentEditor.push../node_modules/@syncfusion/ej2-documenteditor/src/document-editor/document-editor.js.DocumentEditor.open (document-editor.js:1130)

    at NcSyncfusionDocumentEditorComponent.push../src/app/nuagecare/nc-document-management/nc-syncfusion-document-editor/nc-syncfusion-document-editor.component.ts.NcSyncfusionDocumentEditorComponent.openDocumentEditorAndSetDefaults (nc-syncfusion-document-editor.component.ts:106)

    at SafeSubscriber._next (nc-syncfusion-document-editor.component.ts:85)

I guess I will have to use the editor to set the editable regions to avoid this problem but my customers do tend to use editable regions often and this needs to be addressed.

The document is attached.

Attachment: Personal_Details_[20200118]_5a2e91c7.zip

[Harini Chellappa]

Hi Bob, 

Syncfusion Greetings! 

We can reproduce the reported scenario. currently we are validating on this and share you the details by Jan 30, 2020. 

Regards, 

Harini C 

[bob ingham]

Hi Harini,

Thanks for looking at this.  This is a really great product and just needs a wee bit of support to make it first class!

Cheers,

Bob

[Harini Chellappa]

Hi Bob, 

Thanks a lot. 

As mentioned, we will update the details by Jan 30, 2020. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

We have considered the reported scenario as bug and logged defect report. Fix will be included in our upcoming EJ2 patch release which is tentatively scheduled on Feb 26, 2020. Once included will update you. 

 

Regards, 

Harini C  

[bob ingham]

Thanks Harini,

Are there any other fixes slated for the document editor in your planned release?

Cheers,

Bob

[Harini Chellappa]

Hi Bob, 

We have checked with our development team who planned to move some manual and other customer bugs in EJ2 patch release.  To know the status of those, please check with release notes of our official release which will be published once release rolled out. Will let you once rolled out. 

Regards, 

Harini C 

[Harini Chellappa]

Hi Bob, 

We are glad to announce that our EJ2 patch release (v17.4.51) has been rolled out successfully. We have included fix for the reported issue. 

Please upgrade to the latest version packages to resolve this issue.               

https://www.npmjs.com/package/@syncfusion/ej2-angular-documenteditor 

Release notes 

https://ej2.syncfusion.com/angular/documentation/release-notes/17.4.51/#document-editor 

Regards, 

Harini C