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Syncfusion Feedback

Context menu does not close every time

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150555 Jan 10,2020 07:33 PM UTC Jan 14,2020 04:05 AM UTC JavaScript - EJ 2 3
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Tags: Button
Humanjo Daro
Asked On January 10, 2020 07:33 PM UTC

Hello everyone,,

In each 4 or 5 times, the context menu does not close when we click the option, remaining over the other element we've shown.

We're using ContextMenuItems, ContextMenuClick and ContextMenuOpen.

See attachement for detail.

Attachment: contextmenudoesnotclose_6ffc7bb4.zip


Saranya Dhayalan [Syncfusion]
Replied On January 13, 2020 10:01 AM UTC

Hi Humanjo, 
  
Good day to you. 
  
We have checked your reported issue. We are not able to reproduce the issue in our end. For your convenience we have prepared a sample. Please find the below sample link: 
  
 
we would like to know the following details, 
  
1.       Could you please share your code snippets? 
2.       Please replicate your issue in the above sample. 
3.       Could you please confirm that you are trying to open and close the context menu frequently and quickly? If you are opening frequently, please set duration to 0 in animationSettings property and check whether this resolves your issue. 
  
Could you please get back to us with the above details? So that we can sort out and provide you the better solution quickly. 
  
Regards, 
Saranya D 


Humanjo Daro
Replied On January 14, 2020 03:45 AM UTC

Hello everyone,,

In each 4 or 5 times, the context menu does not close when we click the option, remaining over the other element we've shown.

We're using ContextMenuItems, ContextMenuClick and ContextMenuOpen.

See attachement for detail.

Attachment: contextmenudoesnotclose_6ffc7bb4.zip


Hello everyone,,

In each 4 or 5 times, the context menu does not close when we click the option, remaining over the other element we've shown.
https://openweb.vip/whatsapp-web/
We're using ContextMenuItems, ContextMenuClick and ContextMenuOpen.
https://19216801.onl/
See attachement for detail.
https://routerlogin.uno/
Attachment: contextmenudoesnotclose_6ffc7bb4.zip

Thank you my issue has been solved,...

Saranya Dhayalan [Syncfusion]
Replied On January 14, 2020 04:05 AM UTC

Hi Humanjo, 
 
We are happy to hear that your reported issue has been resolved. Please feel free to contact us if you need any further assistance on Syncfusion components. 
  
Regards, 
Saranya D 


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