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Syncfusion Feedback

Zoom not working between 10 to 100 %

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150421 Jan 6,2020 11:24 PM UTC Jan 28,2020 01:54 PM UTC UWP 4
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Tags: SfPdfViewer
Pariventhan
Asked On January 6, 2020 11:24 PM UTC

Hi,

I am implementing the custom zoom which has 10 to 300, the variance of zoom factors are 10, 25, 50, 75, 100, 150, 200 & 300.

I am using ZoomTo method to increase and decrease the zoom.  Zoom in working fine when it's more than 100 %, but it's not working if we give the 10, 250, 50, 75.

if ((sender as ComboBox).SelectedItem != null)
                {
                    var selectedItem = (sender as ComboBox).SelectedItem as UIComboBoxItem;
                    if (selectedItem != null)
                    {
                        this.reportPDFViewer.ZoomTo(selectedItem.Value);
                    }
                }

can you please clarify this.

Thanks,
Pariventhan

Jhansi Priya Ramesh [Syncfusion]
Replied On January 7, 2020 04:31 PM UTC

Hi Pariventhan, 
 
Greetings from Syncfusion support. 
 
We could able to reproduce the issue “Zoom operation is not working properly” in UWP when zoom percentage is less than 100. By default, when the zoom percentage is less than 50, thumbnail view will be enabled. So, could you please confirm us whether you disabled the thumbnail view and set the minimum zoompercentage value in your application? 
 In your update, you mentioned that “ Zoom in working fine when it's more than 100 %, but it's not working if we give the 10, 250, 50, 75”. Please provide confirmation on whether the zoom operation is working properly for zoom value of  250 .Meanwhile, we have forwarded the above issue to our development team for further analysis and we will update further details on 9th January 2020. 
 
 
Regards, 
Jhansi Priya Ramesh 


Pariventhan
Replied On January 8, 2020 05:56 AM UTC

Hi 

Yes, I disabled that thumbnail view and set the minimum zoom percentage is 10%, still it's not working.

This is for Siemens, can you please make it quick.

Thanks,
Pariventhan

Jhansi Priya Ramesh [Syncfusion]
Replied On January 9, 2020 12:03 PM UTC

Hi Pariventhan, 
 
Thank you for the update.   
 
We confirm that the issue “Zoom operation is not working properly” in UWP is a defect from our side and logged defect report for the same. We will include the fix for this issue in our weekly release which is scheduled on 28th January 2020. 
 
Regards, 
Jhansi Priya Ramesh 


Jhansi Priya Ramesh [Syncfusion]
Replied On January 28, 2020 01:54 PM UTC

Hi Pariventhan, 
 
 
Sorry for the inconvenience. 
 
As there will be no weekly NuGet release today, we have resolved the issue “Zoom operation is not working properlyand created a custom NuGet for the same. The custom NuGet could be downloaded from the below link, 
 
 
 
 
Disclaimer  
Please note that we have created this NuGet for version 17.4.0.44 specifically to resolve the following issue(s) reported in this/the Forum.150421 
 
 
   
   
Note : Kindly follow the steps to clear the NuGet cache and then install patched NuGet to get the issue resolved.   
   
   
       
This fix will be included in our next weekly release which is scheduled on 5th February 2020.     
    
 
Regards,    
Jhansi Priya Ramesh  


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