Zoom not working between 10 to 100 %

[Pariventhan]

Hi,

I am implementing the custom zoom which has 10 to 300, the variance of zoom factors are 10, 25, 50, 75, 100, 150, 200 & 300.

I am using ZoomTo method to increase and decrease the zoom.  Zoom in working fine when it's more than 100 %, but it's not working if we give the 10, 250, 50, 75.

if ((sender as ComboBox).SelectedItem != null)

                {

                    var selectedItem = (sender as ComboBox).SelectedItem as UIComboBoxItem;

                    if (selectedItem != null)

                    {

                        this.reportPDFViewer.ZoomTo(selectedItem.Value);

                    }

                }

can you please clarify this.

Thanks,

Pariventhan

[Jhansi Priya Ramesh]

Hi Pariventhan, 

 

Greetings from Syncfusion support. 

 

We could able to reproduce the issue “Zoom operation is not working properly” in UWP when zoom percentage is less than 100. By default, when the zoom percentage is less than 50, thumbnail view will be enabled. So, could you please confirm us whether you disabled the thumbnail view and set the minimum zoompercentage value in your application? 

 In your update, you mentioned that “ Zoom in working fine when it's more than 100 %, but it's not working if we give the 10, 250, 50, 75”. Please provide confirmation on whether the zoom operation is working properly for zoom value of  250 .Meanwhile, we have forwarded the above issue to our development team for further analysis and we will update further details on 9^th January 2020. 

 

 

Regards, 

Jhansi Priya Ramesh 

[Pariventhan]

Hi 

Yes, I disabled that thumbnail view and set the minimum zoom percentage is 10%, still it's not working.

This is for Siemens, can you please make it quick.

Thanks,

Pariventhan

[Jhansi Priya Ramesh]

Hi Pariventhan, 

 

Thank you for the update.   

 

We confirm that the issue “Zoom operation is not working properly” in UWP is a defect from our side and logged defect report for the same. We will include the fix for this issue in our weekly release which is scheduled on 28^th January 2020. 

 

Regards, 

Jhansi Priya Ramesh 

[Jhansi Priya Ramesh]

Hi Pariventhan, 

 

 

Sorry for the inconvenience. 

 

As there will be no weekly NuGet release today, we have resolved the issue “Zoom operation is not working properly “ and created a custom NuGet for the same. The custom NuGet could be downloaded from the below link, 

 

Custom NuGet:  https://www.syncfusion.com/downloads/support/directtrac/general/ze/ZoomIssueCustomNuget-1229307000 

 

 

 

Disclaimer:   
Please note that we have created this NuGet for version 17.4.0.44 specifically to resolve the following issue(s) reported in this/the Forum.150421   

   

   

Note : Kindly follow the steps to clear the NuGet cache and then install patched NuGet to get the issue resolved.   

    

https://www.syncfusion.com/kb/6987/how-to-clear-nuget-cache   

   

       

This fix will be included in our next weekly release which is scheduled on 5^th February 2020.     

    

 

Regards,    

Jhansi Priya Ramesh