We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: June 24, 2019).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

App crash issue in iOS

Thread ID:

Created:

Updated:

Platform:

Replies:

150364 Jan 3,2020 11:05 AM UTC Jan 13,2020 06:39 AM UTC Xamarin.Forms 5
loading
Tags: SfTextInputLayout
Meenal Tiwari
Asked On January 3, 2020 11:05 AM UTC

Hi,

Our application consists of Form templates which have different sections inside it, and the section again comprises of various controls.
One of the controls used is the SfTextInputLayout version 17.3.0.26

Now the issue is that while navigating between these sections, app crashes intermittently with an exception that targets SfTextInputLayout.
We have tried to figure out the issue and also some workarounds but couldn't find the root cause, although the crash that was very frequent is now intermittent but still facing the issue.

We have attached screenshot of the exception logged in app center, kindly check it and let us know if this is an issue related to SfTextInputLayout or if not then what steps could be taken to get an appropriate fix.
Please response back asap.

Thanks


Attachment: crash_a7ed7942.zip

Iyyappan Mani [Syncfusion]
Replied On January 6, 2020 09:28 AM UTC

Hi Meenal, 
  
Thank you for your interest in Syncfusion products. 
  
The reported issue has already been fixed and moved in this 17.3.0.28 nuget version itself. You can upgrade to that version or to the latest version and check it out.  
  
Feel free to contact us if you need any further assistance on this.  
  
Regards, 
Iyyappan M.

Meenal Tiwari
Replied On January 9, 2020 01:17 PM UTC

Hi,

In order to upgrade SfTetxInputLayout, I've upgraded the Syncfusion.Xamarin.Core version to the latest i.e 17.4.0.41, but the issue does not seem to be fixed yet.
Please look into this issue as early as possible as it causes the app to crash intermittently.

Thanks

Divya Venkatesan [Syncfusion]
Replied On January 10, 2020 12:13 PM UTC

Hi Meenal, 
  
We suspect that this is caused due to NuGet cache. Could please check by following the below steps?  
·       Uninstall the NuGets  
·       Delete bin and obj folders  
·       Clear the NuGet cache  
·       Install the latest NuGet again  
·       Rebuild the solution 
  
  
If you still get issue, could you please check and modify the below sample based on your scenario which would be more helpful for us to assist you? 
  
  
Regards, 
Divya Venkatesan 


Meenal Tiwari
Replied On January 10, 2020 12:40 PM UTC

Hey Divya,

Thanks for your response, will try with the mentioned steps and get back to you soon.

Divya Venkatesan [Syncfusion]
Replied On January 13, 2020 06:39 AM UTC

Hi Meenal, 
 
Thanks for the update, we wait to hear from you. 
 
Regards, 
Divya Venkatesan 


CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

Live Chat Icon For mobile
Live Chat Icon