Greetings from Syncfusion.
We have analyzed your query with attached file information. From that, we have tried to replicate the reported tooltip issue at our end.
Unfortunately, we are unable to reproduce the reported issue. Please find the testing sample below.
Since we are not aware of your exact problem. So Please share the following information which will be more helpful for further analysis and provide you the solution sooner.
- Share your qas environment details
- Try to reproduce the reported scenario in the above sample
- Share the details if you have done any other customization in your sample.