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Syncfusion Feedback

On clearing all the selected data drop down popup not appearing.

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149046 Nov 12,2019 02:08 PM UTC Jan 8,2020 09:04 AM UTC Angular - EJ 2 7
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Tags: MultiSelectDropdown
Mukesh Umapathy
Asked On November 12, 2019 02:08 PM UTC

While selecting all the data in the drop down and deselecting  all the data by clicking close icon the drop down popup is not coming again if i try to select the data from the drop down list again.


Thanks in advance,
Regards ,
Mukesh Umapathy

Sevvandhi Nagulan [Syncfusion]
Replied On November 13, 2019 07:34 AM UTC

Hi Mukesh,  

Greetings from Syncfusion support 

We have checked reported requirement. But we could not able to replicate the issue in our end. Once the value has been cleared, we can select values from the drop-down list again. 

Please find the sample below, 


Please check the sample , If still issue persist revert to us with below details that will help us to provide solution at earliest. 

  1. Issue reproducing sample
  2. Control rendering code snippet
  3. Angular version
  4. Syncfusion package version
  5. If possible modify the above sample to replicate the issue

Regards, 
Sevvandhi N 


Mukesh Umapathy
Replied On November 13, 2019 11:03 AM UTC

The reported issue occurs in custom value multi select control i am attaching a url for the reported issue below kindly look at it
https://ej2.syncfusion.com/angular/documentation/multi-select/custom-value/?no-cache=1

Thanks in advance
Regards ,
Mukesh Umapathy

Sevvandhi Nagulan [Syncfusion]
Replied On November 14, 2019 01:07 PM UTC

Hi Mukesh, 
  
 
We have confirmed the reported issue as a bug at our end and this fix will be included in on our patch release scheduled Nov 27th 2019. We appreciate your patience until then. You can track the status of the reported issue from the below feedback link. 
  
 
  
 
Regards, 
Sevvandhi N 


Mukesh Umapathy
Replied On December 12, 2019 09:46 AM UTC

Hi, 
we are waiting for your reply.

Thanks in Advance,
Regards,
Mukesh Umapathy

Sevvandhi Nagulan [Syncfusion]
Replied On December 12, 2019 10:35 AM UTC

Hi Mukesh, 
 
Thanks for the patience. 
 
We are glad to announce that our latest release in the version v17.3.29 has been rolled out successfully and in that release, we have included the “On clearing all the selected data drop down popup not appearing”.  So, we suggest you upgrade our Syncfusion packages to our latest version to resolve this issue in your end.  
   
Please find the sample and release notes details from the below link.  
   


Regards, 
Sevvandhi N 
   


Mukesh Umapathy
Replied On January 6, 2020 12:47 PM UTC

Thank for reply. But, I need proper code for this(Custom value Multi select drop down).


Thanks in advance,
Regards ,
Mukesh Umapathy

Sureshkumar P [Syncfusion]
Replied On January 8, 2020 09:04 AM UTC

Hi Mukesh, 
 
You can enable the allowCustomvalue as true property in the application to reflect the changes. Kindly refer the below code, 
 
<ejs-multiselect id='custom-list' [dataSource]='gameList' [allowCustomValue]=true [mode]='box' [placeholder]='waterMark' [fields]='fields'></ejs-multiselect> 
 
We have created a sample based on your requirement. please find the sample here: https://stackblitz.com/edit/angular-j2egwy?file=app.component.html  
 
Regards, 
Sureshkumar P 


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