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Syncfusion Feedback

More indicator not working on mobile ?

Thread ID:





148654 Oct 29,2019 11:15 AM UTC Nov 5,2019 12:27 PM UTC React - EJ 2 3
Tags: Schedule
Ronan Ca
Asked On October 29, 2019 11:20 AM UTC


I am having an issue here when I use the Scheduler: it doesn't call my onPopupOpen binded function to popupOpen when the +x more indicator is taped/clicked with a mobile.
You can reproduce it with fresh example of the scheduler (month view and multiple events a day), a mobile adaptative view from Firefox and :

onPopupOpen = args => {

As well as setting interval to 6 to get the + more indicator.
<ViewDirective option='Month' interval={6} />

It works on desktop view but doesn't on mobile.

Can you help me please ? My final goal is to catch (on mobile) :
if (args.type === "EventContainer")
and get this :

Best regards


Karthigeyan Krishnamurthi [Syncfusion]
Replied On October 30, 2019 07:16 AM UTC

Syncfusion greetings. 
We have checked the reported case with below sample in Firefox and popupOpen event is triggering correctly in all modes. 
Kindly try the sample and if the issue persists, try to reproduce the error in a sample and revert else share your code example/runnable sample (if possible) to serve you better. 

Ronan Ca
Replied On November 4, 2019 09:38 AM UTC


Sorry for the late reply.
I tried to reproduced based on your example and the solution showed up. I had to udpate the syncfusion scheduler in package.json.
I had 17.2.47 and the bug existed on this version.

Best regards,


Vinitha Devi Murugan [Syncfusion]
Replied On November 5, 2019 12:27 PM UTC

Hi Ronan, 
Thanks for your update. 
Before volume 3, the reported issue with more indicator was noted and fixed in v.17.3.14. So we suggest that you use the version 17.3.14 or above to solve this problem. 
M.Vinitha devi 


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