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SfRotator not loading Image on Internet

I have download the sample project of SfRotator from this link
And when im build it the image is blank but i can see the dot and can navigation it. But then im replace some image source with local image then it work normally but still the image source with url cant loading. Help me with this please !

8 Replies
HM Hemalatha Marikumar Syncfusion Team October 25, 2019 12:10 PM UTC

Hi Kein, 
Greetings from Syncfusion. 
We have analyzed your query and checked the reported issue at our end, but we were unable to reproduce the issue. We have recorded video for this please find the video from below location. 
 
The online images loaded only when the internet is enabled in device. 
Can you please update the following details? 
  • Update in which device you use either mobile device or an emulator
  • Update Syncfusion nuget version and Xamarin.Forms version
Which will more helpful for us to check the issue and provide a better solution. 
Please get back us, if you have any concern. 
Regards, 
Hemalatha M. 


KI Kien.Phat October 26, 2019 02:41 AM UTC

My Xamarin Forms and Syncfusion nuget already update to the last version 
I'm using Genymotion with Custom Phone 9.0(Pie) Device and yeah the internet is enabled in this device, but then after that im testing on my phone Nokia 8 (9.0 Pie) and it's work normally. 
I'm so confused

HM Hemalatha Marikumar Syncfusion Team October 28, 2019 11:39 AM UTC

Hi Kein, 
  
Thanks for your update. 
  
We have checked the reported issue with google emulator, its working fine in that. Could you please check any restriction in “Genymotion with Custom Phone 9.0(Pie)” emulator?  
 
We have recorded video for that, please find the video from below link. 
  
  
Regards, 
Hemalatha M. 


KI Kien.Phat October 29, 2019 03:34 AM UTC

okay now i have new problem, ImageView inside Rotator not loading the local image, it's just blank with background color. 
Here is my Xaml
 <rotator:SfRotator ItemsSource="{Binding ImageCollection}"  
                                   Margin="7,0,7,0" 
                                   EnableSwiping="True"
                                   NavigationDirection="Horizontal"
                                   NavigationStripMode="Dots"
                                   BackgroundColor="#383838"
                          >
                    <rotator:SfRotator.ItemTemplate>
                        <DataTemplate>
                            <Image Source="{Binding Image}" Aspect="AspectFill"/>
                        </DataTemplate>
                    </rotator:SfRotator.ItemTemplate>
                </rotator:SfRotator>


KI Kien.Phat October 29, 2019 04:48 AM UTC

update the problem about the image not loading in my previous post: To make the image appear i have to rotate my device screen. Still dont know what is wrong

PR Prakash Ramasamy Syncfusion Team October 29, 2019 09:48 AM UTC

Hi Kein, 
  
Thanks for your update. 
  
We have checked the reported issue with both the emulator as well as the device using the code snippet that is given by you, it works perfectly. 
  
Please find the sample from the reference below: 
  
If you still have a problem with the sample, can you please update the version of Syncfusion NuGet that you are using?  This will help us to find a better solution. 
  
Regards, 
Prakash. 


KI Kien.Phat October 30, 2019 03:02 AM UTC

okay im using the last version of Syncfusion and Xamarin Form, im have download your example project and copy to my project but nothing change.
i had record the video about my problem and the link below this post, in this video the Rotator need my phone screen to be Rotated to display the image

HM Hemalatha Marikumar Syncfusion Team October 30, 2019 01:20 PM UTC

Hi Kien, 
 
Thanks for your update. 
 
Under your account, we have created a support incident to track the status of this reported issue with SfRotator control 
 
Please log on to our support website to check for further updates. 
 
 
Regards, 
Hemalatha M. 


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