PdfDocumentView problems

John

Asked On September 19, 2019 08:38 AM UTC

When I click on hyperlink like email, it crashes with exception "The system cannot find the file specified". Here its few first lines of stack trace.

   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start(String fileName)
   at Syncfusion.Windows.PdfViewer.CustomVPanel.CustomVPanel_MouseLeftButtonUp(Object sender, MouseButtonEventArgs e)

Also, when a document is reloaded, it forgets its last zoom percentage and scroll locations. I can save the ZoomPercentage in local variable before reload the pdf document, but scrolling doesn't work. Can there be built in feature to do that ?

Reply | Reply with quote

Aravindh Sathiyamoorthy [Syncfusion]

Replied On September 20, 2019 01:45 PM UTC

Hi John,

We have created a simple sample to reproduce the reported issue “Exception thrown when click on hyperlink” and “Scrolling is not properly working when reloading the PDF document” in our side, but the behavior is working as expected. Please find the sample in the below link for your reference.

https://www.syncfusion.com/downloads/support/directtrac/general/ze/1476741005354168

Kindly share the following details to analyze more on this issue and assist you with the better solution

1. Simple sample/ modify the above sample with the issue document to reproduce the issue.

2. Replication procedure to reproduce the issue.

Regards,

Aravindh Sathiyamoorthy.

Reply | Reply with quote

John

Replied On September 25, 2019 05:22 AM UTC

Hi John,

We have created a simple sample to reproduce the reported issue “Exception thrown when click on hyperlink” and “Scrolling is not properly working when reloading the PDF document” in our side, but the behavior is working as expected. Please find the sample in the below link for your reference.



https://www.syncfusion.com/downloads/support/directtrac/general/ze/1476741005354168



Kindly share the following details to analyze more on this issue and assist you with the better solution

1.       Simple sample/ modify the above sample with the issue document to reproduce the issue.

2.       Replication procedure to reproduce the issue.

Regards,

Aravindh Sathiyamoorthy.

You're using PdfViewerControl and I asked about PdfDocumentView.

Also I have updated the code to show it resets the zoom and scroll location if refreshing the file or pdf document.

Attachment: 147674__Updated_d4dc2590.zip

Reply | Reply with quote

Aravindh Sathiyamoorthy [Syncfusion]

Replied On September 26, 2019 01:39 PM UTC

Hi John,

We have checked the modified sample provided by you and we could see that the sample contains PdfViewerControl only not PdfDocumentView as you said. However, we can able to reproduce the issue in our side and that can be resolved in sample side itself. Please find the modified sample for the same from below,

https://www.syncfusion.com/downloads/support/directtrac/general/ze/147674_-_Updated-64970566

Kindly use the above sample and let us know whether it meets your requirement or not. If not, kindly share the following details

1. Share a simple sample / modify the above sample to reproduce the issue.

2. Replication steps for the issue.

3. Product version of PdfDocumentView.

Regards,

Aravindh Sathiyamoorthy.

Reply | Reply with quote

Thread ID:	Created:	Updated:	Platform:	Replies:
147674	Sep 19,2019 08:38 AM UTC	Sep 26,2019 01:39 PM UTC	WPF	3

Thread ID:

Created:

Updated:

Platform:

Replies:

Please sign in to access our forum

CONTACT US