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images from url are not displaying

Thread ID:





147655 Sep 18,2019 07:07 PM UTC Sep 19,2019 09:04 AM UTC ASP.NET Core - EJ 2 1
Tags: PDF
Adepoju Damilare
Asked On September 18, 2019 07:07 PM UTC

I'm trying to generate pdf from html which is working fine but the issue I am having is that my images are not showing: the images are from a url <img src="https://image.shutterstock.com/image-photo/large-beautiful-drops-transparent-rain-260nw-668593321.jpg" /> I think the images have not been loaded before the conversion. I even tried using the "AdditionalDelay" to 20secs :-(.... still not displaying. PLease help 

Prakash Viswanathan [Syncfusion]
Replied On September 19, 2019 09:04 AM UTC

Hi Adepoju, 

Thank you for contacting Syncfusion support.  

We have checked the reported image missing issue, but the image is converted properly. We have attached the input HTML file with provided image URL and output PDF document which is converted using WebKit converter settings. Please find the document below, 

We suspect that the reported image missing issue may occurs due to missing of OPENSSL assemblies in the machine where the conversion takes place. WebKit rendering engine requires OPENSSL assemblies for accessing the webpage/resource from HTTPS URL. So, kindly try the conversion with OPENSSL assemblies and let us know the result. Please refer below links for more details about the OPENSSL assemblies.  

Prakash V 


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