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Syncfusion Feedback

Trackball labels overlapping in the xamarin IOS project

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145314 Jun 17,2019 01:20 PM UTC Jun 19,2019 03:15 PM UTC Xamarin.Forms 3
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Tags: SfChart
Djamila Ritchie
Asked On June 17, 2019 01:20 PM UTC

Hello,

I am using Xamarin forms SfChart control.
In the Android version, no problem at all. The Trackball labels are all visibles.

But I have issues for the IOS version. The labels overlapped as the datapoints of the series are very close in values.
Attaching screenshots of the issue.

I am using the Syncfusion version 17.1.0.38

 <chart:SfChart.ChartBehaviors>
                    <chart:ChartZoomPanBehavior EnableSelectionZooming="True"
                                                ZoomMode="XY"
                                                EnableDoubleTap="True"/>
                    <chart:ChartTrackballBehavior ShowLabel="true" ShowLine="True" LabelDisplayMode="FloatAllPoints" >
                        <chart:ChartTrackballBehavior.LabelStyle>
                            <chart:ChartTrackballLabelStyle BorderColor="Maroon" BorderThickness="2" />
                        </chart:ChartTrackballBehavior.LabelStyle>
                    </chart:ChartTrackballBehavior>

Do you know how I can resolve this issue quickly, please?
I am in need of help as my app needs to be show case on Thursday.
I thank you very much 
Djamila Ritchie

Djamila Ritchie
Replied On June 17, 2019 01:24 PM UTC

Attaching screenshots
Thanks

Attachment: 83BE0A6EB8F242929F54F1C0F1F7CAC0_aa3f7c9a.zip

Djamila Ritchie
Replied On June 17, 2019 01:25 PM UTC

Second screenshot.
Thanks
Djamila

Attachment: F1B46DD816EF420788D281705F23B7C3_b30b650c.zip

Saravanan Madheswaran [Syncfusion]
Replied On June 19, 2019 03:15 PM UTC

Hi Djamila, 
 
Greetings form Syncfusion. We have prepared a sample to replicate the issue, but we are afraid, that we are not able to reproduce the issue at our end. The sample we tried can be downloaded from the below location.  
 
 
As we are not aware of your application scenario, can you tell us about the chart and trackball configuration, and confirm are you using TrackballTemplate? It will help us to assist you further. 
 
Regards, 
Saravanan.  
 


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