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Syncfusion Feedback

update issue

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145008 Jun 1,2019 06:18 AM UTC Jun 6,2019 01:47 PM UTC JavaScript - EJ 2 1
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Tags: DataManager
Chris Erickson
Asked On June 1, 2019 06:23 AM UTC

I seem to be having a problem with an update.  The update is originating from a template dialog for a grid.
I have tested my odata V4 endpoint using Postman and a copy of the created eventData object. It processes successfully.

Here is what the client side code looks like:
webpage code

I use the same object for the insert method successfully (just an fyi)

here is the error:
error

IF YOU MOUSE OVER THE IMAGE AND RIGHT CLICK TO OPEN IN A NEW TAB YOU CAN SEE THE IMAGES. 
links to them are here:
https://prntscr.com/nw72cm
https://prntscr.com/nw72d3

Any suggestions would be appreciated.


Hariharan J V [Syncfusion]
Replied On June 6, 2019 01:47 PM UTC

Hi Chris, 

Thanks for contacting Syncfusion support. 

We have analyzed the screenshots which you have shared with us. We need more details to further proceed on this problem and provide you a solution as early as possible.  

  1. Share the full Grid code.
  2. Are you using any custom adaptor in Grid?
  3. Share the definition of the “update” method you are using. Syncfusion Grid have “updateRow” method to update record in Grid.

The provided information will help us analyze the problem, and provide you a solution as early as possible. 

Regards, 
Hariharan 


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