Syncfusion for Blazor not working on mobile devices

[Patrick Lapointe]

I've tried several Syncfusion components for Blazor and none of them work on mobile devices.

Tried running on iOS with Safari and Chrome.

Tried running on Android with Chrome and Firefox.

Nothing works.

Menus are bugging, components are not visible or don't work like on PC web browsers.

I'm not quite sure why Syncfusion is stating that the Blazor Syncfusion Components for on all mobile browsers...

As an quick example, your 'Getting started with Blazor server-side' with Calendar component is failing.

https://ej2.syncfusion.com/aspnet-core-blazor/documentation/getting-started/vs-blazor-server/

Does any version of Syncfusion work with Blazor?

[Jesus Arockia Sankaran S]

Hi Patrick, 

Sorry for the inconvenience caused.  

Using the getting started documentation, we created a sample and hosted it to check the reported problems in mobile browsers. But, we are not able to reproduce the problem you mentioned in our end either in the created sample or online sample browser. 

Sample Browser: https://ej2.syncfusion.com/aspnet-core-blazor/Grid/DefaultFunctionalities 

 

Sample: http://www.syncfusion.com/downloads/support/forum/144857/ze/WebApplication16432070682.zip 

We ask you to share visual details (screen capture, video, etc ...) or console error messages if any to help you better. 

 

Regards, 

Jesus Arockia Sankaran S 

[Patrick Lapointe]

Does the publishing install all it has to install to the IIS server?

Even if server was missing something, why would it work on a PC browser but not on a mobile browser?

Thanks

[Jesus Arockia Sankaran S]

Hi Patrick, 

Sorry about the inconvenience caused.  

We need some more details to understand the requirement precisely so kindly let us know if you've checked our sample browser. We have also created and hosted / published a sample using the "getting started" documentation with Grid and Numeric Textbox in Azure and it works on the mobile platform as expected in our end. 

Configuration of Devices:  

Mobile OS & Version	Browser & Version
Android (v9)	Chrome (v74.0.3729.157)
Android (v9)	Firefox (v67.0)
iOS (v12.1.3)	Chrome (v73.0.3683.68)
iOS (v12.1.3)	Safari (v12)

We request you to share the device configuration details, type of webserver (if you've hosted your app) to help you better.  

Regards, 

Jesus Arockia Sankaran S 

[Patrick Lapointe]

Fails when hosted on IIS 6.1 Build 7601 SP1 on Windows Web Server 2008 R2 SP1.

Possibly missing something on server?

If hosting with my DEV PC, it works on same mobile devices.

So mobile browser isn't the issue.

[Muthukumar Kannan]

Hi Patrick,

We have validated your query related to deployment issue of Server-side Blazor and we suspect that, you have missed some configuration in the application or server side. Could you check the below documentation links for deploying Blazor Server-side application?

https://docs.microsoft.com/en-us/aspnet/core/host-and-deploy/blazor/?view=aspnetcore-3.0&tabs=visual-studio

https://docs.microsoft.com/en-us/aspnet/core/host-and-deploy/iis/index?view=aspnetcore-3.0#supported-operating-systems

 

Since, you have mentioned the IIS version as 6.1 there may be some configuration doesn't work for ASP.NET Core. Could you please check the below thread and update the IIS to 7.5?

 

https://forums.asp.net/t/2083685.aspx?IIS6+NET+core

 

Please get back to us if you need any further assistance on this.

Regards

Muthukumar K