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Syncfusion for Blazor not working on mobile devices

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144857 May 26,2019 01:06 PM UTC Jun 5,2019 07:27 AM UTC Blazor 5
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Tags: Calendar
Patrick Lapointe
Asked On May 26, 2019 01:06 PM UTC

I've tried several Syncfusion components for Blazor and none of them work on mobile devices.
Tried running on iOS with Safari and Chrome.
Tried running on Android with Chrome and Firefox.
Nothing works.
Menus are bugging, components are not visible or don't work like on PC web browsers.

I'm not quite sure why Syncfusion is stating that the Blazor Syncfusion Components for on all mobile browsers...

As an quick example, your 'Getting started with Blazor server-side' with Calendar component is failing.
https://ej2.syncfusion.com/aspnet-core-blazor/documentation/getting-started/vs-blazor-server/

Does any version of Syncfusion work with Blazor?

Jesus Arockia Sankaran S [Syncfusion]
Replied On May 28, 2019 06:22 AM UTC

Hi Patrick, 

Sorry for the inconvenience caused.  

Using the getting started documentation, we created a sample and hosted it to check the reported problems in mobile browsers. But, we are not able to reproduce the problem you mentioned in our end either in the created sample or online sample browser. 

 

We ask you to share visual details (screen capture, video, etc ...) or console error messages if any to help you better. 
 
Regards, 
Jesus Arockia Sankaran S 


Patrick Lapointe
Replied On May 28, 2019 11:44 AM UTC

Does the publishing install all it has to install to the IIS server?

Even if server was missing something, why would it work on a PC browser but not on a mobile browser?

Thanks

Jesus Arockia Sankaran S [Syncfusion]
Replied On May 29, 2019 12:38 PM UTC

Hi Patrick, 

Sorry about the inconvenience caused.  

We need some more details to understand the requirement precisely so kindly let us know if you've checked our sample browser. We have also created and hosted / published a sample using the "getting started" documentation with Grid and Numeric Textbox in Azure and it works on the mobile platform as expected in our end. 

Configuration of Devices:  
Mobile OS & Version 
Browser & Version 
Android (v9) 
Chrome (v74.0.3729.157) 
Android (v9) 
Firefox (v67.0) 
iOS (v12.1.3) 
Chrome (v73.0.3683.68) 
iOS (v12.1.3) 
Safari (v12) 

We request you to share the device configuration details, type of webserver (if you've hosted your app) to help you better.  

Regards, 
Jesus Arockia Sankaran S 


Patrick Lapointe
Replied On June 4, 2019 08:16 PM UTC

Fails when hosted on IIS 6.1 Build 7601 SP1 on Windows Web Server 2008 R2 SP1.
Possibly missing something on server?

If hosting with my DEV PC, it works on same mobile devices.
So mobile browser isn't the issue.

Muthukumar Kannan [Syncfusion]
Replied On June 5, 2019 07:27 AM UTC

Hi Patrick,

We have validated your query related to deployment issue of Server-side Blazor and we suspect that, you have missed some configuration in the application or server side. Could you check the below documentation links for deploying Blazor Server-side application?

https://docs.microsoft.com/en-us/aspnet/core/host-and-deploy/blazor/?view=aspnetcore-3.0&tabs=visual-studio
 
Since, you have mentioned the IIS version as 6.1 there may be some configuration doesn't work for ASP.NET Core. Could you please check the below thread and update the IIS to 7.5?
 
 
Please get back to us if you need any further assistance on this.

Regards
Muthukumar K


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