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Syncfusion Feedback

Updating controls error

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144657 May 15,2019 01:26 PM UTC May 17,2019 11:28 AM UTC Others 4
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Tags: Others
Walter
Asked On May 15, 2019 01:26 PM UTC

I got a notification today in Visual Studio 2019 that says there is a Winform Extension Update. I click to install and close VS to get the update to install.. I'm getting an error that says "This Extension is already installed to all applicable products." Error. Any ideas?

Attachment: error_7f65ed96.zip

Ricardo Abranches
Replied On May 15, 2019 04:38 PM UTC

me too, but i have it on visual studio 2017

Ra

Vadivel Natarajan [Syncfusion]
Replied On May 16, 2019 07:37 AM UTC

Hi Walter, 
 
Thanks for contacting Syncfusion support. 
 
We need the below details from your side to check further on the reported issue on our end.  
 
1. Visual Studio about window screenshot (Help Menu -> About Microsoft Visual Studio). 
 
2. Follow the steps suggested in the below KB article link and send us the zip file which consists of complete Syncfusion Installer logs generated by our tool if any Syncfusion build installed.  
      
 
Regards, 
Vadivel Natarajan  


Walter
Replied On May 16, 2019 12:51 PM UTC

Here is the requested information. Zip file attached contains the help about pic and the syncfusionlog

Attachment: about_a35a9a58.zip

Vadivel Natarajan [Syncfusion]
Replied On May 17, 2019 11:28 AM UTC

Hi Walter,

Thanks for your patience.

It seems that this is a known issue in Microsoft Visual Studio 2019 and we have reported this issue in Microsoft developer community forum. Until we get the solution from the Microsoft, please uninstall the installed Syncfusion Extensions from Extensions Menu -> Manage Extensions and reinstall the latest extensions as a workaround if any further updates we released.

We will get back to you once we get the solution from Microsoft.

Regards,
Vadivel Natarajan


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