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Syncfusion Feedback

Import Error

Thread ID:





144199 Apr 24,2019 01:38 PM UTC Apr 26,2019 05:17 AM UTC ASP.NET Core - EJ 2 3
Tags: DocumentEditor
Maria Sandoval
Asked On April 24, 2019 01:38 PM UTC

Gentlemen, I have the following problem.
I have an error in the import of a word file, you can help me by showing me the correct way to make an import.

Ramya Thirugnanam [Syncfusion]
Replied On April 25, 2019 09:49 AM UTC

Hi Maria, 
Thanks for contacting Syncfusion support. 
We were unable to reproduce the import error in our side. We suspect this issue may occurs due to web service for importing word document is not configures in DocumentEditor. So, please refer to the below KB link for importing word document in Document Editor.  
Ramya T 

Maria Sandoval
Replied On April 25, 2019 02:02 PM UTC

Thank you very much, it worked.

Ramya Thirugnanam [Syncfusion]
Replied On April 26, 2019 05:17 AM UTC

Hi Maria,  
Thanks for your update. 
Ramya T 


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