We are analyzing on the issue in azure environment. We will update you with further details on 15th April 2019. Alternatively, we suggest you the below approaches to achieve your requirement.
Embed the fonts in Word document using Microsoft Word application and convert into PDF.
Please refer the below steps to meet your requirement:
1. Open the Word document using Microsoft Word application and embedded the fonts in the document as per below screenshot:
In Microsoft Word application, go to File-> Options -> Save -> Check “Embed fonts in the file” option.
Thus, the fonts used in the Word document are embedded into the file and moved along with the file to another machine. Essential DocIO provided support to preserve embedded fonts from the Word document into PDF while performing Word to PDF conversion from our 2018 Volume 4 release (188.8.131.52).
If the font used in the Word document is missing in production
machine, then DocIO uses “Microsoft Sans Serif” as default font
for rendering the text in Word to PDF conversion.
From 2018 Volume 1 release (v184.108.40.206) onwards, DocIO provides support to customize font substitution using event while converting a Word document as PDF. Please find the linked sample
, in which we have used font substitution feature which will helpful to achieve your requirement.
Please let us know if you need further queries.