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Syncfusion Feedback

Visual problem with LineChart

Thread ID:





143045 Mar 1,2019 04:26 PM UTC Mar 19,2019 09:35 AM UTC ASP.NET Core 5
Tags: Chart
Asked On March 1, 2019 04:26 PM UTC

Hi, I´m having a problem with line charts, because in some moments this chart show a shadow inside the chart like follow:

Or like this:

It's very strange because that problem not happen every moment.

Dharanidharan Dharmasivam [Syncfusion]
Replied On March 4, 2019 05:30 AM UTC

Hi Neider, 
Greetings from Syncfusion. The reported issue for the chart rendering in SVG mode has been already fixed in v16.4.0.40. You can upgrade to our current version,2 else revert us with your current version, so that we could provide the patch in the appropriate version. Also, kindly share us the rendering mode of chart either canvas or svg, this will be helpful in providing the fix sooner. 

Replied On March 4, 2019 01:42 PM UTC

Thank you for your answer.

Dharanidharan Dharmasivam [Syncfusion]
Replied On March 5, 2019 01:34 PM UTC

Hi Neider, 
Most welcome. Kindly get in touch with us, if you require further assistance. We are always happy in assisting you. 

Replied On March 18, 2019 04:05 PM UTC

Hello, after update the syncfusion version the problem still continue. Actually I have the version

Thank you.

Dharanidharan Dharmasivam [Syncfusion]
Replied On March 19, 2019 09:35 AM UTC

Hi Neider, 
Thanks for the update. 
As stated earlier, the reported issue for the chart rendering in SVG mode has been already fixed in v16.4.0.40.We have tried to replicate the reported issue in both v16.4.0.40 and v16.4.0.42, Unfortunately we are unable to reproduce the issue. Currently we have fixed this issue only in svg mode. If you are using canvas mode, then the fix will be available in our upcoming volume 1 main release which is expected to be rolled out at the end of March 2019. Also, if you face still any issue with chart in SVG mode, kindly modify the sample or share your sample with replication steps else provide your sample, this will be more helpful for further analysis and provide you the solution sooner. 


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