We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Visual problem with LineChart

Thread ID:

Created:

Updated:

Platform:

Replies:

143045 Mar 1,2019 04:26 PM UTC Mar 19,2019 09:35 AM UTC ASP.NET Core 5
loading
Tags: Chart
Neider
Asked On March 1, 2019 04:26 PM UTC

Hi, I´m having a problem with line charts, because in some moments this chart show a shadow inside the chart like follow:


Or like this:


It's very strange because that problem not happen every moment.


Dharanidharan Dharmasivam [Syncfusion]
Replied On March 4, 2019 05:30 AM UTC

Hi Neider, 
 
Greetings from Syncfusion. The reported issue for the chart rendering in SVG mode has been already fixed in v16.4.0.40. You can upgrade to our current version 16.4.0.5,2 else revert us with your current version, so that we could provide the patch in the appropriate version. Also, kindly share us the rendering mode of chart either canvas or svg, this will be helpful in providing the fix sooner. 
 
Thanks, 
Dharani. 


Neider
Replied On March 4, 2019 01:42 PM UTC

Thank you for your answer.

Dharanidharan Dharmasivam [Syncfusion]
Replied On March 5, 2019 01:34 PM UTC

Hi Neider, 
 
Most welcome. Kindly get in touch with us, if you require further assistance. We are always happy in assisting you. 
 
Thanks, 
Dharani. 


Neider
Replied On March 18, 2019 04:05 PM UTC

Hello, after update the syncfusion version the problem still continue. Actually I have the version 16.4.0.42.


Thank you.

Dharanidharan Dharmasivam [Syncfusion]
Replied On March 19, 2019 09:35 AM UTC

Hi Neider, 
 
Thanks for the update. 
 
As stated earlier, the reported issue for the chart rendering in SVG mode has been already fixed in v16.4.0.40.We have tried to replicate the reported issue in both v16.4.0.40 and v16.4.0.42, Unfortunately we are unable to reproduce the issue. Currently we have fixed this issue only in svg mode. If you are using canvas mode, then the fix will be available in our upcoming volume 1 main release which is expected to be rolled out at the end of March 2019. Also, if you face still any issue with chart in SVG mode, kindly modify the sample or share your sample with replication steps else provide your sample, this will be more helpful for further analysis and provide you the solution sooner. 
 
Regards, 
Dharani. 


CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

;