If you became a customer of the Syncfusion Reporting Platform or the Report Viewer, Report Designer, or Report Writer components before October 2019 and have questions related to those products, you can request support through our forum system. However, please note that this support system is only for existing customers who are still using the Syncfusion Reporting Platform or its components and not for new customers looking for reporting products from Syncfusion.
For new customers or those with general reporting questions, we recommend contacting our support team at https://support.boldreports.com/, which is a separate brand created by Syncfusion for its reporting solutions. Our team will be happy to assist you with any questions you may have.
Thank you for choosing Syncfusion for your reporting needs.
POPrince Oliver Syncfusion Team February 14, 2019 04:12 AM UTC
Thank you for using Syncfusion products.
We were able to replicate the reported issue in our end. We have validated the reported issue and we are considering this as a defect in our end. The fix for the issue will be included in our upcoming patch release scheduled on next week. You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through this link: https://www.syncfusion.com/feedback/4774/
GGGuillermo GobernaFebruary 14, 2019 07:21 AM UTC
Thank you very much.
POPrince Oliver Syncfusion Team February 14, 2019 08:53 AM UTC
Most Welcome. Please let us know if you need any further assistance on this.
GGGuillermo GobernaFebruary 14, 2019 10:13 AM UTC
As there is an issue and has a different tracking (through the link provided). We can close this thread and continue in the other one.
Thank you very much for your help.
POPrince Oliver Syncfusion Team February 14, 2019 10:45 AM UTC