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Screen is not wholly covered on large screens by sfPopup

Please note that on larger devices the popwp does not cover the whole screen.This was on a Samsung s8 device.Please look at screenshot.

10 Replies

TC Tamas Cons replied to Tamas Cons January 21, 2019 03:59 AM

Please note that on larger devices the popwp does not cover the whole screen.This was on a Samsung s8 device.Please look at screenshot.

uploaded rar archive with screenshot

Attachment: Screenshot_20190121134641_fa9a5d3c.rar


SP Subburaj Pandian Veluchamy Syncfusion Team January 22, 2019 02:23 AM

Hi Tamas, 
 
Thank you for contacting Syncfusion support. 
 
Based on the provided information, your requirement of Viewing the Popup window in the full screen in Xamarin.Forms can be achieved by setting LayoutOptions to the PopupView. Please refer the following code example for the same, 
 
[C#] 
    <sfPopup:SfPopupLayout> 
        <sfPopup:SfPopupLayout.PopupView> 
            <sfPopup:PopupView HorizontalOptions="FillAndExpand"  
                               VerticalOptions="FillAndExpand" /> 
        </sfPopup:SfPopupLayout.PopupView>        
    </sfPopup:SfPopupLayout> 
 
 
We have prepared sample based on your requirement, please find the same by the following link. 
 
Sample linkPopupFullScreenSample 
 
Please let us know, if this helpful. 
 
Regards,
Subburaj Pandian V  



TC Tamas Cons replied to Subburaj Pandian Veluchamy January 28, 2019 04:09 AM

Hi Tamas, 
 
Thank you for contacting Syncfusion support. 
 
Based on the provided information, your requirement of Viewing the Popup window in the full screen in Xamarin.Forms can be achieved by setting LayoutOptions to the PopupView. Please refer the following code example for the same, 
 
[C#] 
    <sfPopup:SfPopupLayout> 
        <sfPopup:SfPopupLayout.PopupView> 
            <sfPopup:PopupView HorizontalOptions="FillAndExpand"  
                               VerticalOptions="FillAndExpand" /> 
        </sfPopup:SfPopupLayout.PopupView>        
    </sfPopup:SfPopupLayout> 
 
 
We have prepared sample based on your requirement, please find the same by the following link. 
 
Sample linkPopupFullScreenSample 
 
Please let us know, if this helpful. 
 
Regards,
Subburaj Pandian V  


Hello.thanks for this sample.I want to achieve the same results with what you call pop-up on the go. that is simply showing the pop-up like the following:

public void LoginCommand(object s, EventArgs arg)
  {
   var sf = new SfPopupLayout();
   sf.PopupView.HeaderTitle = "Title";
   sf.Show();
  }
By doing it this way,we get the aforementioned error where we have no dark background over the software buttons. Please let us know how we can fix this.

Thanks,Norbert



SP Subburaj Pandian Veluchamy Syncfusion Team January 29, 2019 01:12 AM

Hi Tamas,  
  
Thank you for the update. 
 
We have checked as you mentioned, the Popup layout is rendering as expected. When setting Popup view in the full screen, background of the view will not be visible.  
 
We get the error where we have no dark background over the software buttons 
 
We are unable to understand your requirement clearly; can you please elaborate the issue / requirement clearly? Or modify the provided sample based on your requirement, It will be helpful for us to check on it and provide you the solution. 
 
Regards,
Subburaj Pandian V  



TC Tamas Cons replied to Subburaj Pandian Veluchamy January 29, 2019 04:35 AM

Hi Tamas,  
  
Thank you for the update. 
 
We have checked as you mentioned, the Popup layout is rendering as expected. When setting Popup view in the full screen, background of the view will not be visible.  
 
We get the error where we have no dark background over the software buttons 
 
We are unable to understand your requirement clearly; can you please elaborate the issue / requirement clearly? Or modify the provided sample based on your requirement, It will be helpful for us to check on it and provide you the solution. 
 
Regards,
Subburaj Pandian V  


the problem is, when we use syncfusion On The Go on devices that has bottom software buttons hidden, the buttom portion of the screen does not darken. It is easy to reproduce wuth devices that can hide the software buttons such as Samsung Galaxy s8, Lg Q6, etc. Please see the atached screenshot ,I have highlighted the problematic part

Attachment: Screenshot_20190121134641_50be1b05.rar


SP Subburaj Pandian Veluchamy Syncfusion Team January 30, 2019 03:47 AM

Hi Tamas, 
 
Thank you for the update. 
 
We have checked and we can able to reproduce the mentioned issue with Popup layout in Xamarin.Forms (Android). We have created a new support incident under your account to track status of this issue. Please log on to our support website to check for further updates regarding the same.   
  
  
Regards,
Subburaj Pandian V  



TC Tamas Cons replied to Subburaj Pandian Veluchamy January 31, 2019 05:27 AM

Hi Tamas, 
 
Thank you for the update. 
 
We have checked and we can able to reproduce the mentioned issue with Popup layout in Xamarin.Forms (Android). We have created a new support incident under your account to track status of this issue. Please log on to our support website to check for further updates regarding the same.   
  
  
Regards,
Subburaj Pandian V  


Hello.

Thanks for your feedback. When do you estimate that the fix for the issue will be released on Nuget?


SP Subburaj Pandian Veluchamy Syncfusion Team January 31, 2019 09:06 PM

Hi Tamas,  
 
Thank you for the update.  
 
We will include the issue fix in our upcoming NuGet release update and it will be available by February 12, 2019. We appreciate your patience until then.  
    
Regards,
Subburaj Pandian V   



TR tracstarr January 27, 2021 06:03 AM

Was there a fix for this? I am still seeing a similar problem.  v18.4.0.34


PK Pradeep Kumar Balakrishnan Syncfusion Team January 28, 2021 12:41 AM

Hi tracstarr, 
 
Thank you contacting Syncfusion support. 
 
We have included the fix for the issue “SfPopupLayout overlay background is not covered the navigation button area” in the release 16.4.0.53.  
 
We have checked the same in reported version 18.4.0.34. Unfortunately, we cannot be able to replicate the issue. We have also attached the tested sample and screenshot for your reference in the following link. 
 
 
Please provide the following details to validate and reproduce the issue from our side. 
 
·       Used xamarin forms version in your application. 
·       PopupLayout and popup view settings. 
·       Issue screenshot. 
·       Tested device details (Android version, device density and device resolution) 
  
If possible, please modify the attached sample to reproduce the issue which will help for us to validate the issue and provide you the solution earliest. 
 
Regards, 
Pradeep Kumar B 


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