SSSathish Sivakumar Syncfusion Team January 16, 2019 11:09 AM UTC
Thank you for using Syncfusion products.
We are unable to reproduce the issue “Application crashes while unloading the PDF document from PDF Viewer” using the sample provided in the forum 139440 in our side.We have used the latest assemblies with version 184.108.40.206 to replicate the issue. Could you please provide the following details to analyze more on this issue and provide you the solution at the earliest?
1.SfPdfViewer Xamarin.Forms assembly version
2.Visual Studio version
4.UWP SDK version
5.Android SDK version
6.iOS SDK version
7.Simple sample or code snippet to reproduce the issue.
ALAlessandroJanuary 16, 2019 01:05 PM UTC
Here a Sample,
1. Click Go ToPdfViever
2. Click Load PDF
Empty PDF loaded.
on Unload I Got a Crash in my full application. Here in demo i still cannot reproduce but the stacktrace is
Object not set to an instance of an object in
SSSathish Sivakumar Syncfusion Team January 17, 2019 06:46 AM UTC
Thanks for your update.
We are unable to reproduce the issue“Application crashes while unloading the PDF document from PDF Viewer”in our side. So, we have createda support incident under your account to track the status of this defect. Please log on to our support website to check for further updates
Has there been any solution? Cause i have the same exact problem, but i cant create a sample cause it only happens sometimes.
SSSathish Sivakumar Syncfusion Team April 3, 2019 12:02 PM UTC
We have fixed the issue “Application crashes while unloading the PDF document from SfPdfViewer in Xamarin.Forms.UWP” in 2019 Vol 1 release v220.127.116.11. Kindly update the SfPdfViewer to the above mentioned version to get the issue resolved.
Kindly share the stack trace details if you are still facing the same issue.