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Syncfusion Feedback

touchscreen and fillable pdf

Thread ID:





141590 Dec 19,2018 01:56 PM UTC Dec 21,2018 01:36 PM UTC WPF 3
Tags: PdfViewer
Keith Vincent
Asked On December 19, 2018 01:56 PM UTC

unable to edit the cell with touch screen and fillable pdf.
If I use a mouse and click the cell it opens but touch screen does not selsct

The fillable pdf works fine in adobe and a differnet 3rd party control but does not respond to touching a fillable cell the same inside your viewer

Karthik Krishnaraj [Syncfusion]
Replied On December 20, 2018 10:51 AM UTC

Hi Keith, 
Greetings from Syncfusion, 
We were able to reproduce the issue with “Touch interaction not accessible in text box field”. We have planned to improvise the touch support in PDF Viewer WPF platform on 2019 volume 1 release which will be rolled out in the month of March 2019. 

Keith Vincent
Replied On December 20, 2018 11:53 AM UTC

This would be critical to our ability to use your product.  If we were to offer to pay some of the costs to get this feature now in an early release for us, is that possible?
If so how much money and what time frame.

Karthik Krishnaraj [Syncfusion]
Replied On December 21, 2018 01:36 PM UTC

Hi Keith, 
Can you please confirm us whether your requirement for touch interaction in Form fields alone? We will analyze the feasibility for the requested feature and update you. In the meantime is it possible to share us your document? it will be helpful for us to analyze more on the reported case. 


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