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Syncfusion Feedback

EJ2 Grid Inline Edit Mode, ToolTip get stuck when editing

Thread ID:





141372 Dec 7,2018 03:48 PM UTC Dec 11,2018 08:50 AM UTC ASP.NET Core - EJ 2 5
Tags: DataGrid
Asked On December 7, 2018 03:48 PM UTC


I am using EJ 2 version (nuget package).

I have a grid that displays a ToolTip for every column, it uses the Inline edit mode. When double clicking a row, the edit mode is activated. However, because the mouse hovered over the row, the tooltip is shown. As a result, the edit mode is now active but the ToolTip stays shown.

Now even when exiting the edit mode (cancel/save) the ToolTip stays shown.
When hovering over different columns, additional ToolTips are shown, but the one that was shown when double clicking is still present.

How can I remove the ToolTip that is stuck?

Kind regards

Madhu Sudhanan P [Syncfusion]
Replied On December 10, 2018 06:03 AM UTC

Hi Phil, 

Thanks for contacting Syncfusion support. 

To resolve this problem we need to destroy the tooltip before edit begin using the actionBegin event as follows. 

<ejs-grid id="GridOverview" actionBegin="actionBegin"> 
    function actionBegin(args) { 
        if (args.requestType === 'beginEdit') { 
            var tooltips = args.row.querySelectorAll('.e-tooltip'); 
            for (var i = 0; i < tooltips.length; i++) { 

Madhu Sudhanan P 

Replied On December 10, 2018 08:53 AM UTC

This works fine, thank you a lot.

However, I noticed that after exiting the edit mode (through cancel or update) a (as it seems) random column gets an unwanted ToolTip.
It disappears when clicking anywhere on the website.

Madhu Sudhanan P [Syncfusion]
Replied On December 11, 2018 05:45 AM UTC

Hi Phil, 

Thanks for the update. 

To resolve this set the openOn property of the tooltip as Hover as follows. 

function tooltip(args) { // event triggers on every cell render. 
    var tooltip = new ej.popups.Tooltip({ 
        content: args.data[args.column.field].toString(), 
        opensOn: 'Hover'  // add Essential JS2 tooltip for every cell. 

Madhu Sudhanan P 

Replied On December 11, 2018 07:54 AM UTC

Now it works perfectly.

Thank you a lot.

Madhu Sudhanan P [Syncfusion]
Replied On December 11, 2018 08:50 AM UTC

Hi Phil, 
Thanks for the update. Please get back to us if you need further assistance. 


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