Hi Tim,
Thanks for using Syncfusion products.
Regarding “Support Management System”,
The Support Management System shown in our product page is just to showcase the UI controls and it doesn’t have any live backend data using web services as you requested.
Regarding “What I would like to see is a full working application with the a live backend database API”
Currently we are preparing sample for this. We will update you the sample on October 3, 2017.
Regards,
Saravana Pandian M.