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Syncfusion Feedback

What gives Auto Refresh for a Dashboard?

Thread ID:





132230 Aug 21,2017 09:37 AM UTC Aug 22,2017 11:20 AM UTC Dashboard Platform 1
Tags: Dashboard Datasources
Ilya Bo
Asked On August 21, 2017 09:37 AM UTC

What gives automatic refresh for a Dashboard?
I see in console it performs queries "GetRefreshControlData" but I don't see any changes..
Requests does not go to my web data source and UI doesn't not get any new data... it shows just old.
What is it for?

Atchutha Dhandapani [Syncfusion]
Replied On August 22, 2017 11:20 AM UTC

Hi Ilya,   
Thank you for contacting Syncfusion Support.  
"Automatic Refresh" option normally gets the updated data from target SQL Server to the dashboard and it will not directly contact web data source. Our Data Agent Tool only extracts the updated data from web data source and pushes it to the target SQL Server based on scheduled refresh. If the target SQL Server gets the updated data before triggering auto refresh option, then the dashboard will get the updated data.   
Please let us know if you need any further assistance on this.   
Atchutha D.   


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