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Syncfusion Feedback

Synfusion PDF merge creates Jumbled texts/Empty pages

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132135 Aug 16,2017 06:49 AM UTC Aug 18,2017 01:10 PM UTC ASP.NET Web Forms 1
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Tags: PDF
Linoy Kunjappan
Asked On August 16, 2017 12:27 PM UTC

Hi All,


When I tried to merge PDF's containing one adobe flash embedded PDF with Syncfusion, I got one of the pages as empty (In production, faced jumbled texts).

Please find the attached zip, it includes
  • final.PDF
  • Issue_creating_page2.PDF (Adobe Flash embedded stuff)
  • valid_page3.PDF 
Here in the final.PDF,
 The page 2 is correctly displayed (Adobe flash embedded stuff) but next page (page 3)is empty (I tested by removing the Issue_creating_page2.PDF which results correct final.PDF)

Note: 
1) The valid page1 and page4 pdf files are not included in the attached zip as it is not relevant.
2) Code behind uses Syncfusion.pdf.Base with version 14.4450.0.20


Could you please tell me
  • Why Syncfusion merge is failing when using a Adobe Flash embedded stuff
  • Any suggestion to handle this issue?
Waiting for your feedback to handle the issue.

Thanks,
Linoy


Attachment: Data_6dbba59d.zip

Sowmiya Loganathan [Syncfusion]
Replied On August 18, 2017 01:10 PM UTC

Hi Linoy, 

We have created separate incident to follow up the issue with “Syncfusion PDF merge creates Jumbled texts/Empty pages”.  
 
Please login with your support id to follow up the incident.  
 
Regards, 
Sowmiya L 


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