We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy. (Last updated on: November 16, 2018).
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

New Folder Fails to create and existing Metro File will not export

Thread ID:





131934 Aug 4,2017 02:26 AM UTC Aug 9,2017 06:22 AM UTC Metro Studio 3
Tags: Metro Studio
Steven Ulbrich
Asked On August 4, 2017 02:26 AM UTC

Has anyone see this error?  I have tried to uninstall and re-installing without any luck.  The error message happens when a new project folder is saved. The application does not react or generate output on existing project folder.



Priyanga Balasubramaniam [Syncfusion]
Replied On August 8, 2017 11:22 AM UTC

Hi Steven,

Thank you for contacting Regarding MetroStudio.

We suspect this issue occurred due to the improper installation.

To resolve this issue please follow the bellow steps and let us know the result.

1) Close the MetroStudio.

2) Delete "ProjectConfig.dat" file inside the below path.

Path: C:\Users\@username\AppData\Roaming\Syncfusion\Metro Studio\Project Configuration

3)Open the MetroStudio and now create the NewProject.

Priyanga B

Steven Ulbrich
Replied On August 8, 2017 10:36 PM UTC

Priyanga B,

Your instructions worked perfectly.

Thank You


Priyanga Balasubramaniam [Syncfusion]
Replied On August 9, 2017 06:22 AM UTC

Hi Steven,

We are happy to hear that the issue has been resolved at your end.

Let us know if you need any other assistance.

Priyanga B


This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Please sign in to access our forum

This page will automatically be redirected to the sign-in page in 10 seconds.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon