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131846 Jul 31,2017 01:05 AM Aug 2,2017 08:42 AM ASP.NET Web Forms 3
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Tags: Diagram
charaka
Asked On July 31, 2017 01:05 AM

Hi,

Found issue running following demo on Edge Browser (Microsoft Edge 40.15063.0.0), it does  render in Edge browser, is there any work around or fix for this?

Thanks,
Charaka

Attachment: Bug_3103af50.zip

Shyam G [Syncfusion]
Replied On August 1, 2017 02:27 AM

Hi Charaka, 

  • In our diagram builder sample, when the diagram size exceeds the window size, the diagram will be rendered below the symbol palette and also we have hidden the scroll bar, so only you could not able to scroll it to view the diagram.
  • However we have already fixed this issue in the methods.js file of our diagram builder sample. The fix will be available in our volume 3,2017 release which is scheduled to release by the month of August,2017.
  • Could you please replace the below script file in your sample to resolve your reported issue.

Script file:methods.js 

Regards, 
Shyam G 


charaka
Replied On August 1, 2017 07:27 AM

Hi,

Thanks for the update, but i have tried with new fix, but still issue exist with my Edge version. have you tried with Edge browser version (Microsoft Edge 40.15063.0.0) ?

Note : this browser version came with windows 10 Creators Update

Thanks,

Charaka


Attachment: Bug_a1af5248.zip

Shyam G [Syncfusion]
Replied On August 2, 2017 08:42 AM

Hi Charaka, 
 
Could you please clear the browser history and check at your end? Still if you face issues, could you please replace the below code example in your sample and it is an workaround solution. However we are checking your issue in the Edge browser 40.15063.0.0 at our end and will update you the permanent solution once we test it in Edge browser. 
 
Code example: 
Methods.js 
 
function updateSize() { 
   var width = (window.innerWidth - $("#main-left").width()-100); 
    . . . .  
    . . .  
} 
function setDiagramSize(showpropeditor) { 
var width = (window.innerWidth - $("#main-left").width()-100); 
    . . . .  
    . . . 
} 
 
Regards, 
Shyam G 


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