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aplicattion crashes in windows 10 but not in windows 8.

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131107 Jun 20,2017 05:46 PM Jun 22,2017 12:19 AM WinRT 1
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Tags: SfDataGrid
Johan Vanegas
Asked On June 20, 2017 05:46 PM

good afternoon. I have a problem with the sfdatagrid, when the user is doing horizontal scrolling in a grid that have 36 columns the aplicattion crashes, this only happen in windows 10, in windows 8 it works fine. Attach the XAML where  is the code of the grid, in the file there are many grids, the grids that have the problem is 'GridConsolidadoMes'. The grid is binding a observablecollection, we are using the pattern mvvm.

Attachment: grid_crashes_4d38a72f.rar

Muthukumar Kalyanasundaram [Syncfusion]
Replied On June 22, 2017 12:19 AM

Hi Johan, 
 
Thank you for contacting Syncfusion support. 
 
We have checked your query. We were unable to reproduce reported issue “aplicattion crashes in windows 10, when user is doing horizontal scrolling in a grid from our side. For your reference, we have attached the sample and video file. In the sample, we have loaded grid with 40 columns and table summary. Could you please refer to it.   
  
 
 
Could you please share some more information about your query as like, 
  1. Are you did any other customization on your application ?
  
If it’s possible, could you please revert by modifying the attached sample based on your application along with the replication procedure?. This would be helpful for us to provide an appropriate solution as soon as possible.  
 
Regards, 
Muthukumar K 


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