Hi Edmund,
Thank you for contacting Syncfusion support.
We regret for the inconvenience caused. Can you please share the Data Integration Platform logs generated in below location to analyze at our end.
<Installed Drive>\Syncfusion\Data Integration\<versionNumber>\SDK\NIFI\logs\
<Installed Drive>\Syncfusion\Data Integration\<versionNumber>\Utilities\DataIntegrationAgentLogs
<Installed Drive>\Syncfusion\Data Integration\<versionNumber>\Utilities\DataIntegrationManagerLogs
Please let us know, if you need any further clarifications.
Regards,
Karthikeyan S