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Diagram print issues

I have been trying to use the print method of diagram  and i created the code same as the examples   but in nay browser all i get is this in the source of the image

the HTML generated as in the examples is the following

div class="e-diagram-print-page"><img id="diagram_multiplePrint_img0" style="float:left" src="data:,"></div>

I cleared cache, reload everything and the issue still , is this an issue of the Control or its a code problem in the examples, or any workaround ?

3 Replies

SG Shyam G Syncfusion Team May 29, 2017 12:49 PM UTC

Hi Carlos, 
Could you please confirm us whether you need to print the HTML nodes in our diagram? If yes, we don’t have inbuilt support to print the HTML node using diagram print method. As a workaround, we have Web Kit based HTML Converter to achieve this requirement and this approach is independent of our Syncfusion control. Please refer to the kb link for more details. 
Shyam G 

CM carlos mendez May 29, 2017 08:27 PM UTC

Well im not trying to convert to PDF or html i just trying to make something like  http://js.syncfusion.com/demos/web/#!/bootstrap/diagram/gettingstarted/printandexport  because this example i tried on many browsers and doesnt work  i always get an empy/broken image which is mainly the issue i first make the thread as i see the coude and source code i understand one image or many images (multipage) taken from the diagram are created and placed in a new HTML document in order to tell the browser to execute the print action. thats all i need basically

SG Shyam G Syncfusion Team May 30, 2017 12:14 PM UTC

Hi Carlos, 
We considered this “Print method not working in the chrome browser” as an issue and a support incident has been created under your account to track the status of this requirement. Please log on to our support website to check for further updates. 
Shyam G 

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