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Export to Excel

Thread ID:





130678 May 25,2017 08:10 AM UTC May 27,2017 03:07 AM UTC ASP.NET MVC 2
Tags: Grid
aymen drine
Asked On May 25, 2017 08:10 AM UTC


After publishing my project to IIS, All Grids in MVC project responds with 500 internal server error on any export (Excel, PDF and Word).
PS: On debug mode Export works just fine.

Any help will be appreciated.


aymen drine
Replied On May 25, 2017 10:33 AM UTC

while i was consulting my production server event log i found this exception:
          Application : w3wp.exe
          Version du Framework : v4.0.30319
          Description : le processus a été arrêté en raison d'une exception non gérée.
          Informations sur l'exception : System.IO.FileNotFoundException
             à Syncfusion.XlsIO.ExcelEngine.Dispose()
             à Syncfusion.XlsIO.ExcelEngine.Finalize()

so i went back to my coding envirement to check if I have the same exception. I don’t have it and the export works fine.


Thavasianand Sankaranarayanan [Syncfusion]
Replied On May 27, 2017 03:07 AM UTC

Hi Aymen, 

Thanks for contacting Syncfusion support. 

We have analyzed your query and we are unable to reproduce the reported issue from our end. 

We have prepared a sample and it can be downloadable from the below location. 

Provide the following details for better assistance. 

  1. Screenshot or video demonstration of the issue.
  2. Share Grid client and server side code example.
  3. If possible share the sample or reproduce the issue in the attached sample.
  4. Essential studio and browser version details.

Refer the help documentation. 

Thavasianand S. 


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