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Grid ActionFailure error handling


I have the following grid:

    .Datasource(ds => ds.Json(Model.MyList.ToList()).RemoveURL("Controller/DeleteOperation").Adaptor(AdaptorType.RemoteSaveAdaptor))
    .EditSettings(edit => { edit.AllowDeleting().ShowDeleteConfirmDialog(); })
    .FilterSettings(filter => { filter.FilterType(FilterType.Excel); })
    .Columns(col =>
        col.Field(x => x.model.id).Visible(false).IsPrimaryKey(true).Add();
        col.HeaderText("Name").TextAlign(Syncfusion.JavaScript.TextAlign.Left).Field(x => x.model.name).AllowSorting(true).Width(50).Add();
        col.HeaderText("Description").TextAlign(Syncfusion.JavaScript.TextAlign.Left).Field(x => x.model.desc).AllowSorting(true).Width(50).Add();
        col.HeaderText(" ").IsPrimaryKey(false).Commands(command =>
           .ButtonOptions(new Syncfusion.JavaScript.Models.ButtonProperties()
               Text = "Edit",
               Click = "onEditClick",
               Width = "30"
            .ButtonOptions(new Syncfusion.JavaScript.Models.ButtonProperties()
                Text = "Delete",
                Width = "40"

    }).ClientSideEvents(eve =>  eve.ActionFailure("FailMessage"))

Then my controller:

        public ActionResult DeleteOperation(int key)
            catch (Exception ex)
                throw new Exception("Don't do this again");
            return Json(mdel, JsonRequestBehavior.AllowGet);

and finally my Javascript error handler:

<script type="text/javascript">
    function FailMessage(args) {
        var str = args.error.error.responseText;

When I delete the first time the FailMessage is triggered but after dismissing the error message subsequent delete attempts trigger the following error taken from the browser's console:

jquery?v=bXcTrZGqtrcwKAMRnGbw8uWciL3lUOCOt371LT6hr7w1:1 Uncaught TypeError: Cannot read property 'nodeType' of undefined
    at attr (jquery?v=bXcTrZGqtrcwKAMRnGbw8uWciL3lUOCOt371LT6hr7w1:1)
    at a (jquery?v=bXcTrZGqtrcwKAMRnGbw8uWciL3lUOCOt371LT6hr7w1:1)
    at i.fn.init.attr (jquery?v=bXcTrZGqtrcwKAMRnGbw8uWciL3lUOCOt371LT6hr7w1:1)
    at Object.selectRows (ej.web.all.min.js:10)
    at Object.deleteRow (ej.web.all.min.js:10)
    at Object._triggerConfirm (ej.web.all.min.js:10)
    at Object.r (jquery?v=bXcTrZGqtrcwKAMRnGbw8uWciL3lUOCOt371LT6hr7w1:1)
    at Object._trigger (ej.web.all.min.js:10)
    at Object._btnMouseClickEvent (ej.web.all.min.js:10)
    at HTMLInputElement.<anonymous> (ej.web.all.min.js:10)

Initially i did not use the "this.cancelEdit();" but i feel i had to because the grid removes the row regardless.

I used the following link as a starting point:

Any idea how I can better handle the error messages while preventing the grid from removing the row in case of an error?

Thank you very much.

5 Replies

PK Prasanna Kumar Viswanathan Syncfusion Team May 11, 2017 11:32 AM UTC

Hi Bradley,
Thanks for contacting Syncfusion support.
We created a sample according to your code example and we can reproduce the mentioned issue in our sample. The mentioned issue is reproduced when we refer the script file in our sample. 
We have already created a defect report for this issue and it has been fixed in latest version( So, we suggest you to upgrade to the latest version. 
Prasanna Kumar N.S.V

MB Martha Bailey May 11, 2017 12:18 PM UTC

Hi Prasanna,

Thank you for much for the update. Will do.

Best Regards

PK Prasanna Kumar Viswanathan Syncfusion Team May 12, 2017 05:27 AM UTC

Hi Bradley, 


You are welcome. Please contact us if you need any further assistance. 



Prasanna Kumar N.S.V 

LL Luka Lizatovic May 29, 2017 12:29 PM UTC

Im using latest version ( and in the same scenario getting following error from browser console:

TypeError: a is undefined jquery-3.1.1.min.js:3:31822
    attr http://localhost:62310/Scripts/jquery-3.1.1.min.js:3:31822
    S http://localhost:62310/Scripts/jquery-3.1.1.min.js:3:480
    attr http://localhost:62310/Scripts/jquery-3.1.1.min.js:3:31667
    selectRows http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:1213991
    deleteRow http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:1023005
    _triggerConfirm http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:1110126
    e http://localhost:62310/Scripts/jquery-3.1.1.min.js:2:3653
    _trigger http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:12405
    _btnMouseClickEvent http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:222788
    t.proxy/< http://localhost:62310/Scripts/ej/ej.web.all.min.js:10:26130
    dispatch http://localhost:62310/Scripts/jquery-3.1.1.min.js:3:10263
    add/q.handle http://localhost:62310/Scripts/jquery-3.1.1.min.js:3:8325

Do you have any idea why im getting this error?

Thanks in advance.

FS Farveen Sulthana Thameeztheen Basha Syncfusion Team May 30, 2017 11:56 AM UTC

Hi Luka, 

Thanks for contacting syncfusion support. 

We are unable to reproduce your reported problem at our end. We have created sample in V15.2.0.40 which can be downloaded from the below location. 


We need some additional information to find the cause of the issue. Could you please share us the following details. 

1. Share Grid code example(both in client and server side) 

2. Please ensure whether the old scripts get referred in your project  which might cause the error. 

3. Share the screenshot/Video regarding the issue. 

4. Replicate the issue in the above sample and revert us back. 

5. Share “Layout.cshtml/web.config” file from your sample. 

The provided details will helps us to analyze and provide you solution as early as possible.  


Farveen sulthana T 

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