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Unable to enable 'Responsive' for Grid control

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130358 May 8,2017 05:00 PM May 9,2017 07:47 AM ASP.NET MVC 1
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Tags: Grid
Sergio Ora
Asked On May 8, 2017 05:00 PM

I have a simple grid that I have added both the '.IsResponsive(true)' and '.EnableResponsiveRow(true)'.  For unknown reasons whenever I resize the viewport or view on a mobile device the grid does not change to the vertical order as stated in the online documentation (https://help.syncfusion.com/aspnetmvc/grid/responsive).  Are there additional requirements necessary to enable Responsive design in the ASP.NET MVC Grid control?

Jayaprakash Kamaraj [Syncfusion]
Replied On May 9, 2017 07:47 AM

Hi Sergio, 

Thank you for contacting Syncfusion support. 

We have created a Grid sample with IsResponsive(true) and EnableResponsiveRow(true) but we were unable to reproduce the issue at our end. Please refer to the below screenshot. 
 
 

Please share the following details it will help us to provide the prompt solution        
 
1.       Ensure you have referred ejgrid.responsive.css file in your project. 
<head> 
    <link rel='nofollow' href="~/Scripts/ejgrid.responsive.css" rel="stylesheet" /> 
 
</head> 
<body> 
 
2.       Share the video or screenshot to show the issue. 
3.       Full Grid rendering code both client and server. 
4.       Please open the console window in browser and check whether any script error throws. 
5.       Issue reproducible sample or hosted link or  replicate the issue in the attached sample.   
 
 
Regards, 
 
Jayaprakash K. 


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